Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Plan, administer, and control budgets for contracts, equipment, and supplies.
Direct or coordinate the supportive services department of a business, agency, or organization.
Hire and terminate clerical and administrative personnel.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Conduct classes to teach procedures to staff.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Understanding written sentences and paragraphs in work related documents.
Managing one's own time and the time of others.
Talking to others to convey information effectively.
Adjusting actions in relation to others' actions.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Communicating effectively in writing as appropriate for the needs of the audience.
Bringing others together and trying to reconcile differences.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to communicate information and ideas in writing so others will understand.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to see details at close range (within a few feet of the observer).
The ability to speak clearly so others can understand you.
The ability to identify and understand the speech of another person.
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Analyzing information and evaluating results to choose the best solution and solve problems.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Scheduling events, programs, and activities, as well as the work of others.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Getting members of a group to work together to accomplish tasks.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Prepare operational progress or status reports.
Develop organizational goals or objectives.
Manage inventories of products or organizational resources.
Purchase materials, equipment, or other resources.
Analyze data to inform operational decisions or activities.
Recommend organizational process or policy changes.
Conduct employee training programs.
Prepare operational budgets.
Direct administrative or support services.
Communicate technical information to suppliers, contractors, or regulatory agencies.
Establish standards for products, processes, or procedures.
Develop organizational policies or programs.
Prepare employee work schedules.
Maintain current knowledge related to work activities.
Select resources needed to accomplish tasks.
Maintain records, documents, or other files.
Confer with managers to make operational decisions.
Manage human resources activities.
Read documents to gather technical information.
Evaluate information related to legal matters in public or personal records.
Respond to customer problems or complaints.
Supervise clerical or administrative personnel.
How often do you use electronic mail in this job?
How often do you have to have face-to-face discussions with individuals or teams in this job?
How often do you have telephone conversations in this job?
How often does this job require working indoors in environmentally controlled conditions?
How important is it to work with others in a group or team in this job?
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
How much decision making freedom, without supervision, does the job offer?
How important is it to work with external customers or the public in this job?
How responsible is the worker for work outcomes and results of other workers?
How much responsibility is there for the health and safety of others in this job?
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Job requires being honest and ethical.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Job requires being careful about detail and thorough in completing work tasks.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires a willingness to take on responsibilities and challenges.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires analyzing information and using logic to address work-related issues and problems.
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.