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Computer and Information Systems Managers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Four: Considerable Preparation Needed
Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Salary Salary
Salary at 10th Percentile: $90K
Salary at 25th Percentile: $116K
Median Salary: $151K
Salary at 75th Percentile: $191K
Salary at 90th Percentile: $208K
Demand
Core Tasks
Manage backup, security and user help systems.
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Review project plans to plan and coordinate project activity.
Assign and review the work of systems analysts, programmers, and other computer-related workers.
Provide users with technical support for computer problems.
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Recruit, hire, train and supervise staff, or participate in staffing decisions.
Stay abreast of advances in technology.
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
Develop and interpret organizational goals, policies, and procedures.
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
Review and approve all systems charts and programs prior to their implementation.
Prepare and review operational reports or project progress reports.
Evaluate data processing proposals to assess project feasibility and requirements.
Control operational budget and expenditures.
Purchase necessary equipment.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Computers and Electronics
96%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
81%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
74%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology
70%
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
English Language
70%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources
69%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics
64%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Education and Training
61%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Design
53%
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Telecommunications
53%
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Top 10 Skills
Critical Thinking
83%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening
80%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
80%
Understanding written sentences and paragraphs in work related documents.
Judgment and Decision Making
78%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring
78%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking
78%
Talking to others to convey information effectively.
Complex Problem Solving
75%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination
75%
Adjusting actions in relation to others' actions.
Writing
75%
Communicating effectively in writing as appropriate for the needs of the audience.
Management of Personnel Resources
73%
Motivating, developing, and directing people as they work, identifying the best people for the job.
Top 10 Abilities
Deductive Reasoning
80%
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
80%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Comprehension
80%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
80%
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
80%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
80%
The ability to read and understand information and ideas presented in writing.
Information Ordering
75%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision
75%
The ability to see details at close range (within a few feet of the observer).
Written Expression
75%
The ability to communicate information and ideas in writing so others will understand.
Speech Clarity
73%
The ability to speak clearly so others can understand you.
Top 10 Work Activities
Interacting With Computers
98%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Making Decisions and Solving Problems
91%
Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information
89%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
88%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and Events
87%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Organizing, Planning, and Prioritizing Work
87%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Analyzing Data or Information
85%
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Developing and Building Teams
83%
Encouraging and building mutual trust, respect, and cooperation among team members.
Developing Objectives and Strategies
80%
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Guiding, Directing, and Motivating Subordinates
80%
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Detailed Work Activities
Analyze data to inform operational decisions or activities.
Develop organizational goals or objectives.
Direct organizational operations, projects, or services.
Confer with organizational members to accomplish work activities.
Coordinate operational activities with external stakeholders.
Resolve employee or contractor problems.
Manage operations, research, or logistics projects.
Evaluate employee performance.
Advise customers on technical or procedural issues.
Develop computer or information systems.
Conduct employee training programs.
Hire personnel.
Recruit personnel.
Maintain knowledge of current developments in area of expertise.
Develop organizational policies or programs.
Develop operating strategies, plans, or procedures.
Determine resource needs.
Recommend organizational process or policy changes.
Prepare operational progress or status reports.
Analyze data to determine project feasibility.
Manage organizational or project budgets.
Purchase materials, equipment, or other resources.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Coordinate or Lead Others
How important is it to coordinate or lead others in accomplishing work activities in this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Spend Time Sitting
How much does this job require sitting?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
Education
Majors
Major
Interests
Enterprising
96%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
77%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative
62%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic
58%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic
24%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Social
24%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Top 10 Work Styles
Attention to Detail
94%
Job requires being careful about detail and thorough in completing work tasks.
Integrity
94%
Job requires being honest and ethical.
Dependability
91%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
88%
Job requires a willingness to take on responsibilities and challenges.
Cooperation
87%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Analytical Thinking
85%
Job requires analyzing information and using logic to address work-related issues and problems.
Adaptability/Flexibility
84%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Stress Tolerance
84%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Leadership
83%
Job requires a willingness to lead, take charge, and offer opinions and direction.
Self Control
82%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Work Values
Working Conditions
93%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Support
81%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
77%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
77%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Independence
72%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships
62%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
