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Quality Control Systems Managers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Overview
Job Zone Four: Considerable Preparation Needed
Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Salary Salary
Salary at 10th Percentile: $67K
Salary at 25th Percentile: $84K
Median Salary: $108K
Salary at 75th Percentile: $141K
Salary at 90th Percentile: $181K
Demand
Core Tasks
Collect and analyze production samples to evaluate quality.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Stop production if serious product defects are present.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Instruct staff in quality control and analytical procedures.
Participate in the development of product specifications.
Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
Create and implement inspection and testing criteria or procedures.
Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Document testing procedures, methodologies, or criteria.
Monitor development of new products to help identify possible problems for mass production.
Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Review and update standard operating procedures or quality assurance manuals.
Confer with marketing and sales departments to define client requirements and expectations.
Identify quality problems or areas for improvement and recommend solutions.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Generate and maintain quality control operating budgets.
Review quality documentation necessary for regulatory submissions and inspections.
Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
Evaluate new testing and sampling methodologies or technologies to determine usefulness.
Direct product testing activities throughout production cycles.
Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
Review and approve quality plans submitted by contractors.
Audit and inspect subcontractor facilities including external laboratories.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Administration and Management
77%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Chemistry
76%
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Clerical
76%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
75%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
72%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Service
71%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
70%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Production and Processing
67%
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training
64%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Biology
63%
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Top 10 Skills
Reading Comprehension
83%
Understanding written sentences and paragraphs in work related documents.
Judgment and Decision Making
80%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Quality Control Analysis
80%
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Active Listening
78%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring
78%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving
75%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking
75%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking
75%
Talking to others to convey information effectively.
Time Management
75%
Managing one's own time and the time of others.
Writing
75%
Communicating effectively in writing as appropriate for the needs of the audience.
Top 10 Abilities
Problem Sensitivity
85%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Oral Expression
83%
The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
83%
The ability to read and understand information and ideas presented in writing.
Oral Comprehension
80%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Deductive Reasoning
78%
The ability to apply general rules to specific problems to produce answers that make sense.
Near Vision
78%
The ability to see details at close range (within a few feet of the observer).
Written Expression
78%
The ability to communicate information and ideas in writing so others will understand.
Inductive Reasoning
73%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Clarity
73%
The ability to speak clearly so others can understand you.
Flexibility of Closure
68%
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Top 10 Work Activities
Evaluating Information to Determine Compliance with Standards
94%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Making Decisions and Solving Problems
91%
Analyzing information and evaluating results to choose the best solution and solve problems.
Interacting With Computers
88%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information
87%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Monitor Processes, Materials, or Surroundings
87%
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Analyzing Data or Information
84%
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Identifying Objects, Actions, and Events
84%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Supervisors, Peers, or Subordinates
82%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Judging the Qualities of Things, Services, or People
80%
Assessing the value, importance, or quality of things or people.
Documenting/Recording Information
77%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Detailed Work Activities
Maintain knowledge of current developments in area of expertise.
Prepare operational budgets.
Manage control system activities in organizations.
Evaluate quality of materials or products.
Inspect condition or functioning of facilities or equipment.
Review documents or materials for compliance with policies or regulations.
Document organizational or operational procedures.
Prepare operational progress or status reports.
Develop specifications for new products or processes.
Monitor facilities or operational systems.
Advise customers on technical or procedural issues.
Analyze data to assess operational or project effectiveness.
Recommend organizational process or policy changes.
Conduct employee training programs.
Develop organizational methods or procedures.
Direct organizational operations, projects, or services.
Implement organizational process or policy changes.
Develop operating strategies, plans, or procedures.
Confer with organizational members to accomplish work activities.
Communicate organizational policies and procedures.
Communicate organizational information to customers or other stakeholders.
Analyze data to inform operational decisions or activities.
Supervise employees.
Monitor organizational procedures to ensure proper functioning.
Work Context
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Electronic Mail
How often do you use electronic mail in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Telephone
How often do you have telephone conversations in this job?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Frequency of Decision Making
How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
Letters and Memos
How often does the job require written letters and memos?
Indoors, Not Environmentally Controlled
How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Education
Majors based on the broader career Industrial Production Managers
Major
Interests
Enterprising
100%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
81%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
62%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative
48%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social
29%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
19%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Attention to Detail
95%
Job requires being careful about detail and thorough in completing work tasks.
Analytical Thinking
93%
Job requires analyzing information and using logic to address work-related issues and problems.
Dependability
93%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
92%
Job requires being honest and ethical.
Stress Tolerance
92%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Initiative
86%
Job requires a willingness to take on responsibilities and challenges.
Leadership
84%
Job requires a willingness to lead, take charge, and offer opinions and direction.
Independence
83%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Cooperation
82%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Persistence
82%
Job requires persistence in the face of obstacles.
Work Values
Support
77%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
72%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence
72%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Recognition
67%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Working Conditions
65%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
58%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
