Medical and Health Services Managers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Five: Extensive Preparation Needed
Experience
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Education
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Job Training
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Examples
These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, neurologists, and veterinarians.
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Salary Salary
Salary at 10th Percentile: $59K
Salary at 25th Percentile: $78K
Median Salary: $104K
Salary at 75th Percentile: $139K
Salary at 90th Percentile: $195K
Demand
Core Tasks
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Direct or conduct recruitment, hiring, and training of personnel.
Develop and implement organizational policies and procedures for the facility or medical unit.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Establish objectives and evaluative or operational criteria for units managed.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
Develop instructional materials and conduct in-service and community-based educational programs.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Administration and Management
85%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
84%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
79%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
75%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Personnel and Human Resources
75%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics
74%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Law and Government
70%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Education and Training
65%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Medicine and Dentistry
63%
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Economics and Accounting
62%
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Top 10 Skills
Speaking
85%
Talking to others to convey information effectively.
Critical Thinking
83%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening
80%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination
80%
Adjusting actions in relation to others' actions.
Judgment and Decision Making
80%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension
80%
Understanding written sentences and paragraphs in work related documents.
Time Management
80%
Managing one's own time and the time of others.
Writing
80%
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning
78%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Perceptiveness
78%
Being aware of others' reactions and understanding why they react as they do.
Top 10 Abilities
Oral Expression
88%
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
85%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
85%
The ability to read and understand information and ideas presented in writing.
Written Expression
83%
The ability to communicate information and ideas in writing so others will understand.
Problem Sensitivity
80%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity
80%
The ability to speak clearly so others can understand you.
Deductive Reasoning
78%
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
78%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Recognition
78%
The ability to identify and understand the speech of another person.
Near Vision
75%
The ability to see details at close range (within a few feet of the observer).
Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
92%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information
92%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Evaluating Information to Determine Compliance with Standards
90%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Interacting With Computers
90%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Processing Information
89%
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Establishing and Maintaining Interpersonal Relationships
88%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems
88%
Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work
88%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Getting Information
87%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Guiding, Directing, and Motivating Subordinates
87%
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Detailed Work Activities
Develop computer or information systems.
Maintain operational records.
Evaluate employee performance.
Supervise employees.
Conduct employee training programs.
Hire personnel.
Recruit personnel.
Implement organizational process or policy changes.
Develop organizational policies or programs.
Develop operating strategies, plans, or procedures.
Direct financial operations.
Prepare operational budgets.
Maintain knowledge of current developments in area of expertise.
Manage human resources activities.
Prepare operational progress or status reports.
Prepare staff schedules or work assignments.
Liaise between departments or other groups to improve function or communication.
Develop organizational goals or objectives.
Develop procedures to evaluate organizational activities.
Monitor facilities or operational systems.
Analyze risks to minimize losses or damages.
Manage operations, research, or logistics projects.
Monitor performance of organizational members or partners.
Monitor resources.
Inspect condition or functioning of facilities or equipment.
Advise others on legal or regulatory compliance matters.
Coordinate operational activities with external stakeholders.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Telephone
How often do you have telephone conversations in this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Time Pressure
How often does this job require the worker to meet strict deadlines?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Spend Time Sitting
How much does this job require sitting?
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Education
Majors
Major
Interests
Enterprising
100%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
72%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
72%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
48%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
24%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Realistic
24%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Top 10 Work Styles
Attention to Detail
93%
Job requires being careful about detail and thorough in completing work tasks.
Integrity
93%
Job requires being honest and ethical.
Dependability
92%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation
88%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Leadership
88%
Job requires a willingness to lead, take charge, and offer opinions and direction.
Adaptability/Flexibility
87%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Self Control
87%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
86%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking
84%
Job requires analyzing information and using logic to address work-related issues and problems.
Initiative
81%
Job requires a willingness to take on responsibilities and challenges.
Work Values
Independence
86%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships
86%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions
86%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Support
81%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
72%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
67%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
