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Property, Real Estate, and Community Association Managers

Property, Real Estate, and Community Association Managers

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

Salary Salary

Salary at 10th Percentile: $31K
Salary at 25th Percentile: $42K
Median Salary: $59K
Salary at 75th Percentile: $86K
Salary at 90th Percentile: $134K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Prepare detailed budgets and financial reports for properties.

Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Review rents to ensure that they are in line with rental markets.

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.

Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Act as liaisons between on-site managers or tenants and owners.

Clean common areas, change light bulbs, and make minor property repairs.

Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.

Confer regularly with community association members to ensure their needs are being met.

Determine and certify the eligibility of prospective tenants, following government regulations.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.

Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

Contract with architectural firms to draw up detailed plans for new structures.

Negotiate short- and long-term loans to finance construction and ownership of structures.

Purchase building and maintenance supplies, equipment, or furniture.

Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

Technology Skills
Technology
Example
Hot Technology
Access software
Biometric reader software
Accounting software
Intuit QuickBooks
Calendar and scheduling software
Calendar and scheduling software
Data base user interface and query software
Yardi
Data mining software
Google Analytics
Desktop publishing software
Microsoft Publisher
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Oracle JD Edwards EnterpriseOne
Internet browser software
Web browser software
Office suite software
Google Drive
Operating system software
Microsoft Windows
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Video creation and editing software
YouTube
Web page creation and editing software
Social media sites
Web platform development software
Hypertext markup language HTML
Word processing software
Google Docs
Tools Used
Tool
Example
Communications Devices and Accessories
Two way radios
Computer Equipment and Accessories
Scanners
Construction and maintenance support equipment
Step ladders
Motor vehicles
Golf carts
Office machines and their supplies and accessories
Laser facsimile machines
Photographic or filming or video equipment
Digital cameras
Security surveillance and detection
Lenel Onguard
Top 10 Knowledge Required
Customer and Personal Service
93%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management
88%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Economics and Accounting
81%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

English Language
81%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government
77%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Public Safety and Security
74%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Mathematics
72%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Personnel and Human Resources
71%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics
70%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Sales and Marketing
64%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Top 10 Skills
Speaking
80%
Importance

Talking to others to convey information effectively.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination
73%
Importance

Adjusting actions in relation to others' actions.

Writing
73%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking
70%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Negotiation
70%
Importance

Bringing others together and trying to reconcile differences.

Persuasion
65%
Importance

Persuading others to change their minds or behavior.

Social Perceptiveness
65%
Importance

Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Abilities
Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
75%
Importance

The ability to communicate information and ideas in writing so others will understand.

Inductive Reasoning
73%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Problem Sensitivity
73%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity
73%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
73%
Importance

The ability to identify and understand the speech of another person.

Deductive Reasoning
70%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Information Ordering
63%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Top 10 Work Activities
Making Decisions and Solving Problems
90%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Getting Information
88%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates
87%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interacting With Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Coordinating the Work and Activities of Others
83%
Importance

Getting members of a group to work together to accomplish tasks.

Establishing and Maintaining Interpersonal Relationships
83%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Resolving Conflicts and Negotiating with Others
83%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Communicating with Persons Outside Organization
82%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Organizing, Planning, and Prioritizing Work
81%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Developing and Building Teams
80%
Importance

Encouraging and building mutual trust, respect, and cooperation among team members.

Detailed Work Activities

Prepare financial documents, reports, or budgets.

Prepare operational budgets.

Direct facility maintenance or repair activities.

Direct organizational operations, projects, or services.

Manage construction activities.

Direct financial operations.

Negotiate sales or lease agreements for products or services.

Evaluate employee performance.

Supervise employees.

Prepare forms or applications.

Promote products, services, or programs.

Liaise between departments or other groups to improve function or communication.

Resolve customer complaints or problems.

Inspect condition or functioning of facilities or equipment.

Maintain operational records.

Confer with organizational members to accomplish work activities.

Analyze financial records to improve budgeting or planning.

Communicate with government agencies.

Coordinate operational activities with external stakeholders.

Purchase materials, equipment, or other resources.

Analyze financial records or reports to determine state of operations.

Perform manual service or maintenance tasks.

Evaluate characteristics of individuals to determine needs or eligibility.

Communicate organizational information to customers or other stakeholders.

Analyze forecasting data to improve business decisions.

Negotiate project specifications.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Letters and Memos

How often does the job require written letters and memos?

Deal With External Customers

How important is it to work with external customers or the public in this job?

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Education
Majors
Major
Real Estate Development
Real Estate
Interests
Enterprising
100%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
81%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social
53%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic
43%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
15%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Integrity
97%
Importance

Job requires being honest and ethical.

Dependability
96%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail
91%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Stress Tolerance
91%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Initiative
88%
Importance

Job requires a willingness to take on responsibilities and challenges.

Leadership
87%
Importance

Job requires a willingness to lead, take charge, and offer opinions and direction.

Adaptability/Flexibility
86%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Persistence
85%
Importance

Job requires persistence in the face of obstacles.

Cooperation
83%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Self Control
83%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Work Values
Independence
81%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
69%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
62%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
62%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
53%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.