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Equal Opportunity Representatives and Officers

Equal Opportunity Representatives and Officers

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Salary Salary

Salary at 10th Percentile: $40K
Salary at 25th Percentile: $52K
Median Salary: $71K
Salary at 75th Percentile: $95K
Salary at 90th Percentile: $115K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.

Interview persons involved in equal opportunity complaints to verify case information.

Prepare reports related to investigations of equal opportunity complaints.

Study equal opportunity complaints to clarify issues.

Interpret civil rights laws and equal opportunity regulations for individuals or employers.

Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.

Develop guidelines for nondiscriminatory employment practices.

Prepare reports of selection, survey, or other statistics and recommendations for corrective action.

Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.

Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.

Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.

Conduct surveys and evaluate findings to determine if systematic discrimination exists.

Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.

Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.

Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.

Review company contracts to determine actions required to meet governmental equal opportunity provisions.

Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.

Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.

Participate in the recruitment of employees through job fairs, career days, or advertising plans.

Technology Skills
Technology
Example
Hot Technology
Analytical or scientific software
Peopleclick PayStat
Compliance software
Equal employment opportunity EEO compliance software
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Human resources software
Yocum & McKee The Complete AAP
Office suite software
Microsoft Office
Operating system software
Microsoft operating system
Presentation software
Microsoft PowerPoint
Project management software
Microsoft SharePoint
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word
Tools Used
Tool
Example
Communications Devices and Accessories
Multi-line telephone systems
Computer Equipment and Accessories
Personal computers
Office machines and their supplies and accessories
10-key calculators
Top 10 Knowledge Required
Law and Government
89%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

English Language
80%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources
79%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Customer and Personal Service
76%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sociology and Anthropology
68%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Administration and Management
66%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical
64%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Education and Training
61%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Psychology
58%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Computers and Electronics
56%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Top 10 Skills
Active Listening
85%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
83%
Importance

Understanding written sentences and paragraphs in work related documents.

Critical Thinking
80%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness
80%
Importance

Being aware of others' reactions and understanding why they react as they do.

Speaking
80%
Importance

Talking to others to convey information effectively.

Writing
78%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
75%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Complex Problem Solving
75%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
73%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
68%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Top 10 Abilities
Written Comprehension
88%
Importance

The ability to read and understand information and ideas presented in writing.

Oral Comprehension
85%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Inductive Reasoning
83%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Oral Expression
83%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity
83%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Expression
83%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
80%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Speech Recognition
80%
Importance

The ability to identify and understand the speech of another person.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Top 10 Work Activities
Evaluating Information to Determine Compliance with Standards
96%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Identifying Objects, Actions, and Events
90%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates
89%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Resolving Conflicts and Negotiating with Others
89%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Analyzing Data or Information
87%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Getting Information
87%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships
86%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Making Decisions and Solving Problems
85%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Persons Outside Organization
84%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Documenting/Recording Information
83%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Detailed Work Activities

Evaluate personnel practices to ensure adherence to regulations.

Prepare research reports.

Interview witnesses, suspects, or claimants.

Explain regulations, policies, or procedures.

Negotiate agreements to resolve disputes.

Establish organizational guidelines or policies.

Monitor organizational processes.

Train personnel on managerial topics.

Conduct surveys in organizations.

Confer with personnel to coordinate business operations.

Develop business relationships.

Advise others on human resources topics.

Coordinate regulatory documentation activities.

Negotiate contracts with clients or service providers.

Coordinate personnel recruitment activities.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Spend Time Sitting

How much does this job require sitting?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Deal With External Customers

How important is it to work with external customers or the public in this job?

Education
Majors   based on the broader career Compliance Officers
Major
Natural Resources Conservation and Research
Environmental/Natural Resources Management and Policy
Environmental Geosciences
Criminal Justice and Corrections
Health and Medical Administrative Services
Public Health
Human Resources Management and Services
Interests
Social
91%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Enterprising
86%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
62%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative
43%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Artistic
34%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Realistic
15%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Integrity
95%
Importance

Job requires being honest and ethical.

Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Analytical Thinking
90%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Dependability
90%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Self Control
88%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance
88%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Cooperation
84%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others
83%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Initiative
83%
Importance

Job requires a willingness to take on responsibilities and challenges.

Independence
81%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values
Relationships
81%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
77%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
72%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
72%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Recognition
62%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.