Human Resources Specialists

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.

Salary Salary

Salary at 10th Percentile: $37K
Salary at 25th Percentile: $48K
Median Salary: $63K
Salary at 75th Percentile: $83K
Salary at 90th Percentile: $109K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Hire employees and process hiring-related paperwork.

Administer employee benefit plans.

Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.

Conduct reference or background checks on job applicants.

Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

Review employment applications and job orders to match applicants with job requirements.

Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.

Schedule or conduct new employee orientations.

Confer with management to develop or implement personnel policies or procedures.

Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.

Contact job applicants to inform them of the status of their applications.

Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.

Conduct exit interviews and ensure that necessary employment termination paperwork is completed.

Interview job applicants to obtain information on work history, training, education, or job skills.

Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.

Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

Analyze employment-related data and prepare required reports.

Advise management on organizing, preparing, or implementing recruiting or retention programs.

Develop or implement recruiting strategies to meet current or anticipated staffing needs.

Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.

Technology Skills
Technology
Example
Hot Technology
Accounting software
Intuit QuickBooks
Analytical or scientific software
SAS
Application server software
Oracle WebLogic Server
Business intelligence and data analysis software
Tableau
Communications server software
IBM Domino
Configuration management software
Perforce Helix software
Customer relationship management CRM software
Salesforce software
Data base management system software
Teradata Database
Data base reporting software
SAP Crystal Reports
Data base user interface and query software
Oracle software
Data mining software
Google Analytics
Desktop communications software
Skype
Desktop publishing software
Adobe Systems Adobe InDesign
Development environment software
Microsoft Visual Basic for Applications VBA
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Enterprise application integration software
Extensible markup language XML
Enterprise resource planning ERP software
Workday software
Enterprise system management software
IBM Power Systems software
Financial analysis software
Oracle E-Business Suite Financials
Graphics or photo imaging software
SmugMug Flickr
Human resources software
Oracle Taleo
Information retrieval or search software
LexisNexis
Internet browser software
Web browser software
Map creation software
ESRI ArcGIS software
Medical software
MEDITECH software
Object or component oriented development software
Advanced business application programming ABAP
Office suite software
Microsoft Office
Operating system software
Oracle Solaris
Presentation software
Microsoft PowerPoint
Project management software
Oracle Primavera Enterprise Project Portfolio Management
Sales and marketing software
Marketo Marketing Automation
Spreadsheet software
Microsoft Excel
Time accounting software
MPAY Millennium
Video conferencing software
Zoom
Video creation and editing software
YouTube
Web page creation and editing software
Social media sites
Web platform development software
Hypertext markup language HTML
Word processing software
Microsoft Word
Tools Used
Tool
Example
Audio and visual presentation and composing equipment
Liquid crystal display LCD projectors
Communications Devices and Accessories
Multi-line telephone systems
Computer Equipment and Accessories
Office inkjet printers
Consumer electronics
Digital audio recorders
Office machines and their supplies and accessories
Photocopying equipment
Photographic or filming or video equipment
Web conferencing cameras
Top 10 Knowledge Required
Personnel and Human Resources
93%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Clerical
79%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Administration and Management
77%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language
77%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service
70%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Law and Government
66%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Education and Training
62%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Computers and Electronics
54%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Communications and Media
51%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Mathematics
47%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Top 10 Skills
Speaking
83%
Importance

Talking to others to convey information effectively.

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work related documents.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing
78%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Service Orientation
68%
Importance

Actively looking for ways to help people.

Social Perceptiveness
68%
Importance

Being aware of others' reactions and understanding why they react as they do.

Active Learning
65%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making
65%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Abilities
Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Written Expression
78%
Importance

The ability to communicate information and ideas in writing so others will understand.

Near Vision
73%
Importance

The ability to see details at close range (within a few feet of the observer).

Inductive Reasoning
65%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
94%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interacting With Computers
91%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Documenting/Recording Information
88%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing Administrative Activities
88%
Importance

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Establishing and Maintaining Interpersonal Relationships
86%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Information
86%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Organizing, Planning, and Prioritizing Work
85%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Making Decisions and Solving Problems
84%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Evaluating Information to Determine Compliance with Standards
83%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Resolving Conflicts and Negotiating with Others
83%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Detailed Work Activities

Explain regulations, policies, or procedures.

Administer personnel recruitment or hiring activities.

Update knowledge of legal or regulatory environments.

Maintain data in information systems or databases.

Evaluate personnel practices to ensure adherence to regulations.

Coordinate personnel recruitment activities.

Develop training materials.

Train personnel to enhance job skills.

Discuss business strategies, practices, or policies with managers.

Inform individuals or organizations of status or findings.

Conduct eligibility or selection interviews.

Train personnel on managerial topics.

Evaluate effectiveness of personnel policies or practices.

Prepare operational reports.

Advise others on human resources topics.

Perform human resources activities.

Administer compensation or benefits programs.

Verify application data to determine program eligibility.

Review license or permit applications.

Advise others on business or operational matters.

Work Context
Telephone

How often do you have telephone conversations in this job?

Electronic Mail

How often do you use electronic mail in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Letters and Memos

How often does the job require written letters and memos?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

Education
Majors
Major
Clinical, Counseling and Applied Psychology
Business Administration, Management and Operations
Human Resources Management and Services
Interests
Enterprising
86%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
67%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social
58%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Artistic
39%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
39%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
15%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Integrity
93%
Importance

Job requires being honest and ethical.

Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Cooperation
92%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Self Control
91%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Dependability
90%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Adaptability/Flexibility
89%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Stress Tolerance
89%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Concern for Others
88%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Independence
85%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Social Orientation
83%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values
Relationships
81%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
77%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
69%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Independence
58%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
58%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.