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Training and Development Specialists

Training and Development Specialists

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.

Salary Salary

Salary at 10th Percentile: $33K
Salary at 25th Percentile: $45K
Median Salary: $62K
Salary at 75th Percentile: $83K
Salary at 90th Percentile: $107K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.

Design, plan, organize, or direct orientation and training programs for employees or customers.

Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

Offer specific training programs to help workers maintain or improve job skills.

Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

Monitor, evaluate, or record training activities or program effectiveness.

Develop alternative training methods if expected improvements are not seen.

Evaluate training materials prepared by instructors, such as outlines, text, or handouts.

Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.

Keep up with developments in area of expertise by reading current journals, books, or magazine articles.

Negotiate contracts with clients for desired training outcomes, fees, or expenses.

Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.

Monitor training costs and prepare budget reports to justify expenditures.

Select and assign instructors to conduct training.

Schedule classes based on availability of classrooms, equipment, or instructors.

Supervise, evaluate, or refer instructors to skill development classes.

Devise programs to develop executive potential among employees in lower-level positions.

Coordinate recruitment and placement of training program participants.

Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.

Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.

Technology Skills
Technology
Example
Hot Technology
Access software
Citrix
Analytical or scientific software
IBM SPSS Statistics
Application server software
Oracle WebLogic Server
Business intelligence and data analysis software
Oracle Business Intelligence Enterprise Edition
Computer based training software
Ziiva Prosperity LMS
Customer relationship management CRM software
Microsoft Dynamics
Data base management system software
Oracle PL/SQL
Data base user interface and query software
Microsoft Access
Desktop publishing software
Adobe Systems Adobe InDesign
Development environment software
Adobe Systems Adobe ActionScript
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
SAP
Graphics or photo imaging software
SmugMug Flickr
Human resources software
Oracle Taleo
Internet browser software
Web browser software
Medical software
Epic Systems
Multi-media educational software
Kahoot
Network conferencing software
LogMeIn GoToWebinar
Object or component oriented development software
Advanced business application programming ABAP
Office suite software
Microsoft Office
Operating system software
Oracle Solaris
Presentation software
Microsoft PowerPoint
Project management software
Microsoft SharePoint
Spreadsheet software
Microsoft Excel
Video conferencing software
Zoom
Video creation and editing software
Adobe Systems Adobe AfterEffects
Web page creation and editing software
Google Sites
Web platform development software
PHP: Hypertext Preprocessor
Word processing software
Microsoft Word
Tools Used
Tool
Example
Audio and visual presentation and composing equipment
Liquid crystal display LCD projectors
Computer Equipment and Accessories
Desktop computers
Top 10 Knowledge Required
Education and Training
100%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language
94%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service
80%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management
74%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Personnel and Human Resources
73%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Communications and Media
71%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Psychology
70%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Sociology and Anthropology
65%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Clerical
59%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics
59%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Top 10 Skills
Instructing
85%
Importance

Teaching others how to do something.

Learning Strategies
85%
Importance

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Active Listening
83%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
83%
Importance

Talking to others to convey information effectively.

Monitoring
80%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work related documents.

Social Perceptiveness
80%
Importance

Being aware of others' reactions and understanding why they react as they do.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing
78%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Coordination
75%
Importance

Adjusting actions in relation to others' actions.

Top 10 Abilities
Oral Expression
85%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension
83%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
80%
Importance

The ability to speak clearly so others can understand you.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning
78%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Near Vision
78%
Importance

The ability to see details at close range (within a few feet of the observer).

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Originality
75%
Importance

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Top 10 Work Activities
Training and Teaching Others
99%
Importance

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Getting Information
95%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships
94%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates
92%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interacting With Computers
90%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Thinking Creatively
90%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge
89%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Making Decisions and Solving Problems
88%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Coaching and Developing Others
87%
Importance

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Interpreting the Meaning of Information for Others
87%
Importance

Translating or explaining what information means and how it can be used.

Detailed Work Activities

Conduct surveys in organizations.

Develop training materials.

Coordinate training activities.

Train personnel to enhance job skills.

Evaluate effectiveness of personnel policies or practices.

Evaluate training programs, instructors, or materials.

Update professional knowledge.

Negotiate contracts with clients or service providers.

Monitor financial indicators.

Prepare financial documents, reports, or budgets.

Supervise employees.

Train personnel on managerial topics.

Coordinate personnel recruitment activities.

Train personnel in organizational or compliance procedures.

Advise others on human resources topics.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Telephone

How often do you have telephone conversations in this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Coordinate or Lead Others

How important is it to coordinate or lead others in accomplishing work activities in this job?

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Education
Majors
Major
Public Relations, Advertising, and Applied Communication
Educational/Instructional Media Design
Teacher Education and Professional Development, Specific Levels and Methods
Clinical, Counseling and Applied Psychology
Human Resources Management and Services
Interests
Social
96%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Artistic
67%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Conventional
67%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising
58%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Investigative
34%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
19%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Cooperation
92%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability
92%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Initiative
92%
Importance

Job requires a willingness to take on responsibilities and challenges.

Adaptability/Flexibility
89%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Integrity
89%
Importance

Job requires being honest and ethical.

Attention to Detail
87%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Self Control
85%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Achievement/Effort
84%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Concern for Others
83%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Independence
82%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values
Relationships
91%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
77%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
69%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
67%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.