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Public Relations Specialists

Public Relations Specialists

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.

Salary Salary

Salary at 10th Percentile: $35K
Salary at 25th Percentile: $46K
Median Salary: $62K
Salary at 75th Percentile: $85K
Salary at 90th Percentile: $118K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Respond to requests for information from the media or designate an appropriate spokesperson or information source.

Write press releases or other media communications to promote clients.

Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.

Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.

Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.

Coach client representatives in effective communication with the public or with employees.

Confer with other managers to identify trends or key group interests or concerns or to provide advice on business decisions.

Update and maintain content posted on the Web.

Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.

Coordinate public responses to environmental management incidents or conflicts.

Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.

Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.

Develop plans or materials to communicate organizational activities that are beneficial to the environment, public safety, or other important social issues.

Prepare or deliver speeches to further public relations objectives.

Confer with production or support personnel to produce or coordinate production of advertisements or promotions.

Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.

Develop marketing campaigns for environmental technologies or services.

Purchase advertising space or time as required to promote client's product or agenda.

Technology Skills
Technology
Example
Hot Technology
Customer relationship management CRM software
Microsoft Dynamics
Data base reporting software
Oracle Business Intelligence Discoverer
Data base user interface and query software
Data entry software
Data mining software
Google Analytics
Desktop communications software
ParentSquare
Desktop publishing software
Adobe Systems Adobe InDesign
Development environment software
Adobe Systems Adobe ActionScript
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Graphics or photo imaging software
Adobe Systems Adobe Photoshop
Information retrieval or search software
LexisNexis
Instant messaging software
Twitter
Internet browser software
Web browser software
Multi-media educational software
Nearpod
Network conferencing software
Slido
Network monitoring software
Wireshark
Office suite software
Microsoft Office
Operating system software
Apple macOS
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Sales and marketing software
Google AdWords
Spreadsheet software
Microsoft Excel
Video conferencing software
Cisco Systems Webex
Video creation and editing software
Adobe Systems Adobe AfterEffects
Web page creation and editing software
Social media sites
Web platform development software
Hypertext markup language HTML
Word processing software
Google Docs
Tools Used
Tool
Example
Communications Devices and Accessories
Multi-line telephone systems
Computer Equipment and Accessories
Computer laser printers
Office machines and their supplies and accessories
Photocopying equipment
Top 10 Knowledge Required
Communications and Media
100%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

English Language
100%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service
70%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing
70%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Administration and Management
68%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics
66%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Clerical
62%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Sociology and Anthropology
56%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Education and Training
55%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Law and Government
55%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Top 10 Skills
Active Listening
83%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
83%
Importance

Talking to others to convey information effectively.

Coordination
80%
Importance

Adjusting actions in relation to others' actions.

Social Perceptiveness
80%
Importance

Being aware of others' reactions and understanding why they react as they do.

Time Management
80%
Importance

Managing one's own time and the time of others.

Writing
80%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work related documents.

Persuasion
73%
Importance

Persuading others to change their minds or behavior.

Complex Problem Solving
70%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Abilities
Oral Comprehension
88%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
85%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity
80%
Importance

The ability to speak clearly so others can understand you.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning
75%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Near Vision
75%
Importance

The ability to see details at close range (within a few feet of the observer).

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Inductive Reasoning
73%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Top 10 Work Activities
Getting Information
97%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Persons Outside Organization
96%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates
92%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interacting With Computers
91%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Thinking Creatively
90%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Establishing and Maintaining Interpersonal Relationships
89%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Developing Objectives and Strategies
87%
Importance

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Updating and Using Relevant Knowledge
86%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Making Decisions and Solving Problems
85%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Organizing, Planning, and Prioritizing Work
85%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Detailed Work Activities

Provide educational information to the public.

Collaborate with others in marketing activities.

Coordinate logistics for productions or events.

Develop promotional strategies or plans.

Coach others.

Inform viewers, listeners, or audiences.

Promote products, activities, or organizations.

Conduct market research.

Write informational material.

Write advertising or promotional material.

Edit written materials.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Spend Time Sitting

How much does this job require sitting?

Time Pressure

How often does this job require the worker to meet strict deadlines?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Education
Majors
Major
Communication and Media Studies
Public Relations, Advertising, and Applied Communication
Family and Consumer Sciences/Human Sciences Business Services
Business/Corporate Communications
Interests
Enterprising
100%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Artistic
72%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Social
67%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Conventional
43%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative
29%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
15%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Integrity
94%
Importance

Job requires being honest and ethical.

Attention to Detail
93%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
90%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Persistence
90%
Importance

Job requires persistence in the face of obstacles.

Cooperation
89%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance
89%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Initiative
88%
Importance

Job requires a willingness to take on responsibilities and challenges.

Adaptability/Flexibility
86%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Self Control
85%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Achievement/Effort
82%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values
Achievement
81%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
81%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
77%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
67%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.