Travel Guides

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Plan tour itineraries, applying knowledge of travel routes and destination sites.

Resolve any problems with itineraries, service, or accommodations.

Sell travel packages.

Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.

Evaluate services received on the tour, and report findings to tour organizers.

Lead individuals or groups to tour site locations and describe points of interest.

Verify amounts and quality of equipment prior to expeditions or tours.

Pay bills and record checks issued.

Attend to special needs of tour participants.

Give advice on sightseeing and shopping.

Administer first aid to injured group participants.

Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.

Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.

Set up camps, and prepare meals for tour group members.

Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.

Sell or rent equipment, clothing, and supplies related to expeditions.

Explain hunting and fishing laws to groups to ensure compliance.

Technology Skills
Technology
Example
Hot Technology
Accounting software
Financial accounting software
Analytical or scientific software
Data visualization software
Business intelligence and data analysis software
Tableau
Customer relationship management CRM software
Customer information databases
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Internet browser software
Web browser software
Mobile location based services software
Global Positioning System GPS software
Office suite software
Microsoft Office
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Web page creation and editing software
Facebook
Word processing software
Microsoft Word
Tools Used
Tool
Example
Audio and visual presentation and composing equipment
Portable public address PA systems
Camping and outdoor equipment and accessories
Propane camping stoves
Communications Devices and Accessories
Smart phones
Computer Equipment and Accessories
Computer laser printers
Consumer electronics
Cordless microphones
Electronic reference material
Electronic maps
Emergency and field medical services products
Emergency first aid kits
Fishing and hunting equipment
Animal sound lures
Marine transport
Recreational water vehicles
Motor vehicles
Motor coaches
Non motorized cycles
Touring bikes
Personal safety and protection
Climbing carabiners
Photographic or filming or video equipment
Digital video cameras
Transportation components and systems
Navigation equipment
Vehicle bodies and trailers
Equipment trailers
Top 10 Knowledge Required
Customer and Personal Service
89%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing
89%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Geography
76%
Importance

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Clerical
74%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Administration and Management
73%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Transportation
71%
Importance

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language
62%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Economics and Accounting
60%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

History and Archeology
56%
Importance

Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Mathematics
54%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Top 10 Skills
Active Listening
78%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
78%
Importance

Talking to others to convey information effectively.

Service Orientation
75%
Importance

Actively looking for ways to help people.

Coordination
73%
Importance

Adjusting actions in relation to others' actions.

Persuasion
70%
Importance

Persuading others to change their minds or behavior.

Social Perceptiveness
70%
Importance

Being aware of others' reactions and understanding why they react as they do.

Critical Thinking
65%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension
65%
Importance

Understanding written sentences and paragraphs in work related documents.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Top 10 Abilities
Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
73%
Importance

The ability to read and understand information and ideas presented in writing.

Problem Sensitivity
68%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Deductive Reasoning
65%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Information Ordering
65%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision
65%
Importance

The ability to see details at close range (within a few feet of the observer).

Written Expression
65%
Importance

The ability to communicate information and ideas in writing so others will understand.

Top 10 Work Activities
Getting Information
89%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships
85%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Performing for or Working Directly with the Public
84%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Persons Outside Organization
81%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Selling or Influencing Others
75%
Importance

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Communicating with Supervisors, Peers, or Subordinates
72%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Judging the Qualities of Things, Services, or People
72%
Importance

Assessing the value, importance, or quality of things or people.

Interacting With Computers
70%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing Administrative Activities
70%
Importance

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Identifying Objects, Actions, and Events
69%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

Organize recreational activities or events.

Resolve customer complaints or problems.

Sell products or services.

Arrange services or reservations for patrons.

Evaluate program effectiveness.

Report information to managers or other personnel.

Guide patrons on tours.

Provide attraction or event information to patrons.

Monitor availability of equipment or supplies.

Maintain financial or account records.

Manage budgets for personal services operations.

Assist individuals with special needs.

Administer first aid.

Drive vehicles to transport patrons.

Prepare foods or meals.

Demonstrate activity techniques or equipment use.

Explain regulations, policies, or procedures.

Work Context
Deal With External Customers

How important is it to work with external customers or the public in this job?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Telephone

How often do you have telephone conversations in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Coordinate or Lead Others

How important is it to coordinate or lead others in accomplishing work activities in this job?

Education
Majors
Major
Hospitality Administration/Management
Interests
Enterprising
91%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
81%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social
58%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic
43%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
39%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
29%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
91%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Stress Tolerance
87%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability/Flexibility
85%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Persistence
85%
Importance

Job requires persistence in the face of obstacles.

Self Control
85%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Social Orientation
85%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Cooperation
83%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Initiative
83%
Importance

Job requires a willingness to take on responsibilities and challenges.

Integrity
83%
Importance

Job requires being honest and ethical.

Work Values
Independence
72%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships
72%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
62%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
46%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
43%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Recognition
39%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.