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Human Resources Assistants, Except Payroll and Timekeeping
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Three: Medium Preparation Needed
Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.
Salary Salary
Salary at 10th Percentile: $30K
Salary at 25th Percentile: $35K
Median Salary: $43K
Salary at 75th Percentile: $51K
Salary at 90th Percentile: $61K
Demand
Core Tasks
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Interview job applicants to obtain and verify information used to screen and evaluate them.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Inform job applicants of their acceptance or rejection of employment.
Provide assistance in administering employee benefit programs and worker's compensation plans.
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
Gather personnel records from other departments or employees.
Prepare and set up for new employee orientations.
Select applicants meeting specified job requirements and refer them to hiring personnel.
Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Examine employee files to answer inquiries and provide information for personnel actions.
Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
Prepare badges, passes, and identification cards, and perform other security-related duties.
Compile and prepare reports and documents pertaining to personnel activities.
Arrange for in-house and external training activities.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Personnel and Human Resources
89%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Clerical
83%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service
75%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
70%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
69%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics
58%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training
53%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mathematics
49%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Public Safety and Security
47%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Communications and Media
45%
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Top 10 Skills
Active Listening
80%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
80%
Understanding written sentences and paragraphs in work related documents.
Speaking
75%
Talking to others to convey information effectively.
Writing
70%
Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking
68%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring
68%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness
68%
Being aware of others' reactions and understanding why they react as they do.
Time Management
63%
Managing one's own time and the time of others.
Active Learning
60%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving
60%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Top 10 Abilities
Oral Comprehension
80%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
80%
The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
78%
The ability to read and understand information and ideas presented in writing.
Speech Clarity
75%
The ability to speak clearly so others can understand you.
Written Expression
75%
The ability to communicate information and ideas in writing so others will understand.
Near Vision
73%
The ability to see details at close range (within a few feet of the observer).
Speech Recognition
70%
The ability to identify and understand the speech of another person.
Problem Sensitivity
68%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning
65%
The ability to apply general rules to specific problems to produce answers that make sense.
Information Ordering
65%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Top 10 Work Activities
Organizing, Planning, and Prioritizing Work
94%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with Supervisors, Peers, or Subordinates
93%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Interacting With Computers
93%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Establishing and Maintaining Interpersonal Relationships
91%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Processing Information
90%
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Getting Information
89%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information
87%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Performing Administrative Activities
87%
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Evaluating Information to Determine Compliance with Standards
82%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Identifying Objects, Actions, and Events
82%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Detailed Work Activities
Record personnel information.
Set up classroom materials or equipment.
Explain regulations, policies, or procedures.
Administer personnel recruitment or hiring activities.
Search files, databases or reference materials to obtain needed information.
Compile data or documentation.
Interview employees, customers, or others to collect information.
Obtain personal or financial information about customers or applicants.
Train personnel.
Administer compensation or benefits programs.
Issue documentation or identification to customers or employees.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Telephone
How often do you have telephone conversations in this job?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Time Pressure
How often does this job require the worker to meet strict deadlines?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Education
Majors
Major
Interests
Conventional
100%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
67%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
48%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
24%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic
19%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic
15%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Attention to Detail
89%
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
87%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
85%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
84%
Job requires being honest and ethical.
Concern for Others
81%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Adaptability/Flexibility
80%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
77%
Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance
77%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Independence
75%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Self Control
74%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Work Values
Relationships
72%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
67%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
55%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
53%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
48%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
48%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
