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Business Continuity Planners
Overview
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Overview
Job Zone Four: Considerable Preparation Needed
Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.
Demand
Core Tasks
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
Develop disaster recovery plans for physical locations with critical assets, such as data centers.
Test documented disaster recovery strategies and plans.
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
Create scenarios to reestablish operations from various types of business disruptions.
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
Review existing disaster recovery, crisis management, or business continuity plans.
Conduct or oversee contingency plan integration and operation.
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
Create or administer training and awareness presentations or materials.
Interpret government regulations and applicable codes to ensure compliance.
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
Create business continuity and disaster recovery budgets.
Identify individual or transaction targets to direct intelligence collection.
Maintain and update organization information technology applications and network systems blueprints.
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Administration and Management
79%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
75%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics
74%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Public Safety and Security
73%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Customer and Personal Service
69%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training
68%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Clerical
67%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Communications and Media
66%
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Telecommunications
65%
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Law and Government
54%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Top 10 Skills
Complex Problem Solving
80%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making
80%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking
80%
Talking to others to convey information effectively.
Critical Thinking
78%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension
78%
Understanding written sentences and paragraphs in work related documents.
Systems Analysis
78%
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Writing
78%
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning
75%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening
75%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination
73%
Adjusting actions in relation to others' actions.
Top 10 Abilities
Problem Sensitivity
83%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning
80%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Comprehension
80%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
80%
The ability to communicate information and ideas in speaking so others will understand.
Written Expression
80%
The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning
78%
The ability to apply general rules to specific problems to produce answers that make sense.
Fluency of Ideas
78%
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Information Ordering
78%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Originality
78%
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Written Comprehension
78%
The ability to read and understand information and ideas presented in writing.
Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
93%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information
90%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Developing Objectives and Strategies
88%
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Interacting With Computers
85%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Making Decisions and Solving Problems
85%
Analyzing information and evaluating results to choose the best solution and solve problems.
Documenting/Recording Information
84%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Establishing and Maintaining Interpersonal Relationships
83%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Evaluating Information to Determine Compliance with Standards
83%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Organizing, Planning, and Prioritizing Work
82%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Updating and Using Relevant Knowledge
81%
Keeping up-to-date technically and applying new knowledge to your job.
Detailed Work Activities
Prepare research reports.
Maintain data in information systems or databases.
Evaluate applicable laws and regulations to determine impact on organizational activities.
Investigate legal issues.
Develop business or financial information systems.
Analyze budgetary or accounting data.
Develop training materials.
Train personnel in organizational or compliance procedures.
Update professional knowledge.
Develop contingency plans to deal with organizational emergencies.
Monitor organizational compliance with regulations.
Advise others on analytical techniques.
Prepare operational reports.
Assess risks to business operations.
Identify strategic business investment opportunities.
Apply mathematical models of financial or business conditions.
Gather organizational performance information.
Oversee business processes.
Analyze business or financial data.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Telephone
How often do you have telephone conversations in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Spend Time Sitting
How much does this job require sitting?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Coordinate or Lead Others
How important is it to coordinate or lead others in accomplishing work activities in this job?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Education
Majors based on the broader career Business Operations Specialists, All Other
Major
Interests
Enterprising
96%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative
62%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Conventional
58%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Artistic
29%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Social
24%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Realistic
15%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Top 10 Work Styles
Integrity
91%
Job requires being honest and ethical.
Cooperation
89%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
89%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
88%
Job requires being careful about detail and thorough in completing work tasks.
Persistence
87%
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
84%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
84%
Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort
83%
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Analytical Thinking
82%
Job requires analyzing information and using logic to address work-related issues and problems.
Leadership
81%
Job requires a willingness to lead, take charge, and offer opinions and direction.
Work Values
Achievement
86%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence
81%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions
74%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition
67%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Relationships
58%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
53%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.