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Telecommunications Engineering Specialists

Telecommunications Engineering Specialists

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.

Salary Salary

Salary at 10th Percentile: $67K
Salary at 25th Percentile: $88K
Median Salary: $116K
Salary at 75th Percentile: $147K
Salary at 90th Percentile: $175K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.

Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.

Assess existing facilities' needs for new or modified telecommunications systems.

Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.

Implement controls to provide security for operating systems, software, and data.

Review and evaluate requests from engineers, managers, and technicians for system modifications.

Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.

Document procedures for hardware and software installation and use.

Inspect sites to determine physical configuration, such as device locations and conduit pathways.

Manage user access to systems and equipment through account management and password administration.

Implement or perform preventive maintenance, backup, or recovery procedures.

Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.

Instruct in use of voice, video, and data communications systems.

Monitor and analyze system performance, such as network traffic, security, and capacity.

Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.

Document technical specifications and operating standards for telecommunications equipment.

Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.

Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.

Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.

Estimate costs for system or component implementation and operation.

Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.

Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.

Supervise maintenance of telecommunications equipment.

Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.

Prepare system activity and performance reports.

Technology Skills
Technology
Example
Hot Technology
Access software
Avaya Identity Engines
Administration software
Network management software
Backup or archival software
Zmanda Amanda
Communications server software
IBM Domino
Computer aided design CAD software
Computer aided design CAD software
Data base user interface and query software
Structured query language SQL
Development environment software
Microsoft PowerShell
Electronic mail software
Microsoft Exchange
Graphics or photo imaging software
Microsoft Visio
Helpdesk or call center software
Call accounting software
Industrial control software
Supervisory control and data acquisition SCADA software
Internet browser software
Web browser software
Internet protocol IP multimedia subsystem software
Voice over internet protocol VoiP system software
Network monitoring software
Wireshark
Network security or virtual private network VPN management software
Virtual private networking VPN software
Object or component oriented development software
Oracle Java
Office suite software
Microsoft Office
Operating system software
Linux
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Requirements analysis and system architecture software
IBM Rational Requirements Composer
Spreadsheet software
Microsoft Excel
Transaction security and virus protection software
Symantec
Web page creation and editing software
Web design software
Word processing software
Microsoft Word
Tools Used
Tool
Example
Computer Equipment and Accessories
Personal computers
Electrical equipment and components and supplies
Fiber optic fusion splicers
Hand tools
Combo crimping tools
Heavy construction machinery and equipment
Aerial bucket trucks
Material handling machinery and equipment
Winches
Measuring and observing and testing instruments
Insulation resistance testers
Metal cutting machinery and accessories
Cable cutters
Welding and soldering and brazing machinery and accessories and supplies
Soldering irons
Well drilling and operation equipment
Digger derricks
Top 10 Knowledge Required
Telecommunications
98%
Importance

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Computers and Electronics
81%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology
81%
Importance

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

English Language
73%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics
72%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Customer and Personal Service
71%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management
68%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Design
63%
Importance

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Public Safety and Security
58%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Sales and Marketing
58%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Top 10 Skills
Active Listening
73%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking
73%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension
73%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Learning
68%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Speaking
65%
Importance

Talking to others to convey information effectively.

Writing
65%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
63%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Operations Monitoring
63%
Importance

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Top 10 Abilities
Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity
73%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Near Vision
70%
Importance

The ability to see details at close range (within a few feet of the observer).

Written Comprehension
70%
Importance

The ability to read and understand information and ideas presented in writing.

Information Ordering
68%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Deductive Reasoning
65%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning
65%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Written Expression
65%
Importance

The ability to communicate information and ideas in writing so others will understand.

Category Flexibility
63%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Top 10 Work Activities
Making Decisions and Solving Problems
91%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Interacting With Computers
90%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates
88%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
87%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Updating and Using Relevant Knowledge
87%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Processing Information
84%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Analyzing Data or Information
80%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Scheduling Work and Activities
80%
Importance

Scheduling events, programs, and activities, as well as the work of others.

Organizing, Planning, and Prioritizing Work
79%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Identifying Objects, Actions, and Events
78%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

Collaborate with others to determine design specifications or details.

Coordinate project activities with other personnel or departments.

Update knowledge about emerging industry or technology trends.

Evaluate new technologies or methods.

Analyze project data to determine specifications or requirements.

Maintain contingency plans for disaster recovery.

Conduct research to gain information about products or processes.

Identify information technology project resource requirements.

Document operational procedures.

Install computer software.

Install computer hardware.

Coordinate software or hardware installation.

Teach others to use computer equipment or hardware.

Implement security measures for computer or information systems.

Create electronic data backup to prevent loss of information.

Maintain the inventory of equipment.

Document technical specifications or requirements.

Troubleshoot issues with computer applications or systems.

Provide technical support for computer network issues.

Document operational activities.

Estimate time or monetary resources needed to complete projects.

Develop models of information or communications systems.

Document network-related activities or tasks.

Test computer hardware performance.

Evaluate project designs to determine adequacy or feasibility.

Monitor the performance of computer networks.

Analyze security of systems, network, or data.

Maintain computer hardware.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Freedom to Make Decisions

How much decision making freedom, without supervision, does the job offer?

Letters and Memos

How often does the job require written letters and memos?

Time Pressure

How often does this job require the worker to meet strict deadlines?

Education
Majors   based on the broader career Computer Network Architects
Major
Computer and Information Sciences, General
Computer Systems Analysis
Computer Systems Networking and Telecommunications
Computer/Information Technology Administration and Management
Computer Engineering
Interests
Realistic
86%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising
77%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
53%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative
43%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Social
19%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Top 10 Work Styles
Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
89%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity
89%
Importance

Job requires being honest and ethical.

Analytical Thinking
87%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Initiative
85%
Importance

Job requires a willingness to take on responsibilities and challenges.

Stress Tolerance
83%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability/Flexibility
81%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Cooperation
81%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Persistence
80%
Importance

Job requires persistence in the face of obstacles.

Self Control
80%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Work Values
Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Support
72%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions
67%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
58%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Independence
53%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships
48%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.