Web Administrators

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.

Salary Salary

Salary at 10th Percentile: $45K
Salary at 25th Percentile: $65K
Median Salary: $92K
Salary at 75th Percentile: $122K
Salary at 90th Percentile: $152K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.

Identify or document backup or recovery plans.

Back up or modify applications and related data to provide for disaster recovery.

Correct testing-identified problems, or recommend actions for their resolution.

Identify, standardize, and communicate levels of access and security.

Determine sources of Web page or server problems, and take action to correct such problems.

Implement updates, upgrades, and patches in a timely manner to limit loss of service.

Implement Web site security measures, such as firewalls or message encryption.

Collaborate with development teams to discuss, analyze, or resolve usability issues.

Perform user testing or usage analyses to determine Web sites' effectiveness or usability.

Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.

Document application and Web site changes or change procedures.

Track, compile, and analyze Web site usage data.

Test backup or recovery plans regularly and resolve any problems.

Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.

Recommend Web site improvements, and develop budgets to support recommendations.

Review or update Web page content or links in a timely manner, using appropriate tools.

Administer internet or intranet infrastructure, including Web, file, and mail servers.

Gather, analyze, or document user feedback to locate or resolve sources of problems.

Set up or maintain monitoring tools on Web servers or Web sites.

Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.

Develop or document style guidelines for Web site content.

Develop Web site performance metrics.

Identify or address interoperability requirements.

Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

Check and analyze operating system or application log files regularly to verify proper system performance.

Develop or implement procedures for ongoing Web site revision.

Provide training or technical assistance in Web site implementation or use.

Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

Inform Web site users of problems, problem resolutions, or application changes and updates.

Document installation or configuration procedures to allow maintenance and repetition.

Develop testing routines and procedures.

Test new software packages for use in Web operations or other applications.

Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

Evaluate or recommend server hardware or software.

Technology Skills
Technology
Example
Hot Technology
Access software
Citrix
Analytical or scientific software
SAS
Application server software
Red Hat WildFly
Business intelligence and data analysis software
Oracle Business Intelligence Enterprise Edition
Content workflow software
Vignette Content Management
Data base user interface and query software
Structured query language SQL
Desktop publishing software
Adobe Systems Adobe InDesign
Development environment software
Microsoft Visual Studio
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Exchange
Enterprise application integration software
Oracle Fusion Middleware
Enterprise resource planning ERP software
Oracle Fusion Applications
Graphics or photo imaging software
Microsoft Visio
Internet browser software
Mozilla Firefox
Internet directory services software
Microsoft DNS Server
Music or sound editing software
Sony Sound Forge
Network conferencing software
Microsoft Office SharePoint Server MOSS
Network security and virtual private network VPN equipment software
Juniper Networks NetScreen-Security Manager
Network security or virtual private network VPN management software
CA SiteMinder
Object or component oriented development software
Python
Object oriented data base management software
PostgreSQL
Office suite software
Microsoft Office
Operating system software
UNIX
Portal server software
Apache HTTP Server
Presentation software
Microsoft PowerPoint
Project management software
Oracle Primavera Enterprise Project Portfolio Management
Sales and marketing software
Google AdWords
Spreadsheet software
Microsoft Excel
Storage networking software
Storage area network SAN software
Switch or router software
Switch software
Transaction security and virus protection software
SSL
Transaction server software
Microsoft Internet Information Service IIS
Video creation and editing software
Sorenson Media Sorenson Squeeze
Web page creation and editing software
Salesforce Marketing Cloud
Web platform development software
PHP: Hypertext Preprocessor
Word processing software
Microsoft Word
Tools Used
Tool
Example
Computer Equipment and Accessories
Laptop computers
Top 10 Knowledge Required
Computers and Electronics
83%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Communications and Media
82%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

English Language
82%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service
71%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management
64%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Engineering and Technology
64%
Importance

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Design
63%
Importance

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Sales and Marketing
60%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Education and Training
58%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Clerical
54%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Top 10 Skills
Critical Thinking
80%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving
75%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
68%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
68%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Systems Evaluation
68%
Importance

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Speaking
65%
Importance

Talking to others to convey information effectively.

Systems Analysis
65%
Importance

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Writing
65%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Top 10 Abilities
Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Near Vision
78%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Expression
78%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Inductive Reasoning
75%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Written Expression
73%
Importance

The ability to communicate information and ideas in writing so others will understand.

Information Ordering
68%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Speech Clarity
65%
Importance

The ability to speak clearly so others can understand you.

Top 10 Work Activities
Interacting With Computers
98%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information
91%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates
89%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems
88%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Thinking Creatively
84%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge
82%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Processing Information
79%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Analyzing Data or Information
78%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Organizing, Planning, and Prioritizing Work
78%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Interpreting the Meaning of Information for Others
77%
Importance

Translating or explaining what information means and how it can be used.

Detailed Work Activities

Monitor the security of digital information.

Collaborate with others to resolve information technology issues.

Maintain contingency plans for disaster recovery.

Document operational procedures.

Modify software programs to improve performance.

Create electronic data backup to prevent loss of information.

Resolve computer software problems.

Recommend changes to improve computer or information systems.

Develop computer or information security policies or procedures.

Implement security measures for computer or information systems.

Maintain computer networks to enhance performance and user access.

Test computer system operations to ensure proper functioning.

Analyze website or related online data to track trends or usage.

Manage budgets for appropriate resource allocation.

Update website content.

Install computer software.

Install computer hardware.

Analyze data to identify or resolve operational problems.

Document operational activities.

Design websites or web applications.

Update knowledge about emerging industry or technology trends.

Develop specifications or procedures for website development or maintenance.

Document design or development procedures.

Develop performance metrics or standards related to information technology.

Collaborate with others to develop or implement marketing strategies.

Identify information technology project resource requirements.

Train others in computer interface or software use.

Provide technical support for software maintenance or use.

Develop testing routines or procedures.

Test software performance.

Implement advertising or marketing initiatives.

Evaluate utility of software or hardware technologies.

Provide recommendations to others about computer hardware.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Spend Time Sitting

How much does this job require sitting?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Telephone

How often do you have telephone conversations in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Education
Majors   based on the broader career Computer Occupations, All Other
Major
Computer and Information Sciences, General
Data Processing
Information Science/Studies
Computer Science
Computer/Information Technology Administration and Management
Biomathematics, Bioinformatics, and Computational Biology
Mathematics and Computer Science
Accounting and Computer Science
Computational Science
Human Computer Interaction
Chemistry
Security Science and Technology
Medical Illustration and Informatics
Interests
Conventional
91%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising
67%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Investigative
62%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
58%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
29%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Social
15%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Top 10 Work Styles
Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
92%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Analytical Thinking
90%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Persistence
85%
Importance

Job requires persistence in the face of obstacles.

Achievement/Effort
82%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Adaptability/Flexibility
82%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Initiative
81%
Importance

Job requires a willingness to take on responsibilities and challenges.

Integrity
81%
Importance

Job requires being honest and ethical.

Innovation
80%
Importance

Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Stress Tolerance
80%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values
Achievement
81%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
81%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
72%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
72%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships
53%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.