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Document Management Specialists

Document Management Specialists

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

Salary Salary

Salary at 10th Percentile: $45K
Salary at 25th Percentile: $65K
Median Salary: $92K
Salary at 75th Percentile: $122K
Salary at 90th Percentile: $152K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.

Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.

Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.

Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.

Assist in the assessment, acquisition, or deployment of new electronic document management systems.

Develop, document, or maintain standards, best practices, or system usage procedures.

Administer document and system access rights and revision control to ensure security of system and integrity of master documents.

Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.

Write, review, or execute plans for testing new or established document management systems.

Monitor regulatory activity to maintain compliance with records and document management laws.

Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.

Conduct needs assessments to identify document management requirements of departments or end users.

Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.

Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.

Document technical functions and specifications for new or proposed content management systems.

Consult with end users regarding problems in accessing electronic content.

Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.

Propose recommendations for improving content management system capabilities.

Operate data capture technology to import digitized documents into document management system.

Prepare support documentation and training materials for end users of document management systems.

Search electronic sources, such as databases or repositories, or manual sources for information.

Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.

Analyze, interpret, or disseminate system performance data.

Technology Skills
Technology
Example
Hot Technology
Analytical or scientific software
Perceptive Software ImageNow
Application server software
Oracle WebLogic
Computer aided design CAD software
PTC Creo Parametric
Content workflow software
Thomson Reuters GoFileRoom
Data base management system software
Teradata Database
Data base reporting software
SAP Business Objects
Data base user interface and query software
Microsoft SQL Server
Data compression software
File compression software
Data mining software
Google Analytics
Desktop communications software
Skype
Desktop publishing software
Adobe Systems Adobe InDesign
Development environment software
Microsoft Visual Basic
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Enterprise application integration software
Extensible markup language XML
Enterprise resource planning ERP software
SAP ERP Financials
File versioning software
Version control software
Filesystem software
File system software
Graphics or photo imaging software
Microsoft Visio
Object or component oriented development software
Practical extraction and reporting language Perl
Operating system software
UNIX
Optical character reader OCR or scanning software
Optical character recognition OCR software
Presentation software
Microsoft PowerPoint
Project management software
Microsoft SharePoint
Requirements analysis and system architecture software
Unified modeling language UML
Sales and marketing software
Google AdWords
Spreadsheet software
Microsoft Excel
Video conferencing software
Google Meet
Video creation and editing software
WeVideo
Web page creation and editing software
Google Sites
Web platform development software
Hypertext markup language HTML
Word processing software
Microsoft Word
Tools Used
Tool
Example
Components for information technology or broadcasting or telecommunications
Computer hard disk drives
Computer Equipment and Accessories
Cloud computing servers
Top 10 Knowledge Required
English Language
78%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management
77%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics
76%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service
71%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical
69%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Law and Government
69%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Education and Training
67%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Communications and Media
55%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Mathematics
55%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Sales and Marketing
55%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Top 10 Skills
Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking
75%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing
75%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving
73%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Monitoring
73%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Systems Analysis
73%
Importance

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Active Learning
65%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Systems Evaluation
65%
Importance

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Top 10 Abilities
Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Inductive Reasoning
75%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Expression
75%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
73%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Category Flexibility
70%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Near Vision
70%
Importance

The ability to see details at close range (within a few feet of the observer).

Top 10 Work Activities
Interacting With Computers
91%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Evaluating Information to Determine Compliance with Standards
88%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with Supervisors, Peers, or Subordinates
86%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
86%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information
85%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Processing Information
83%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Making Decisions and Solving Problems
80%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Establishing and Maintaining Interpersonal Relationships
78%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Updating and Using Relevant Knowledge
78%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Analyzing Data or Information
77%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Detailed Work Activities

Monitor operational activities to ensure compliance with regulations or standard operating procedures.

Develop testing routines or procedures.

Retrieve information from electronic sources.

Recommend changes to improve computer or information systems.

Prepare instruction manuals.

Monitor the security of digital information.

Develop procedures for data entry or processing.

Document technical specifications or requirements.

Develop performance metrics or standards related to information technology.

Document operational procedures.

Provide technical support for software maintenance or use.

Collect data about customer needs.

Prepare data for analysis.

Develop procedures for data management.

Analyze data to identify or resolve operational problems.

Implement security measures for computer or information systems.

Update knowledge about emerging industry or technology trends.

Manage documentation to ensure organization or accuracy.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Letters and Memos

How often does the job require written letters and memos?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Spend Time Sitting

How much does this job require sitting?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Coordinate or Lead Others

How important is it to coordinate or lead others in accomplishing work activities in this job?

Importance of Repeating Same Tasks

How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

Education
Majors   based on the broader career Computer Occupations, All Other
Major
Computer and Information Sciences, General
Data Processing
Information Science/Studies
Computer Science
Computer/Information Technology Administration and Management
Biomathematics, Bioinformatics, and Computational Biology
Mathematics and Computer Science
Accounting and Computer Science
Computational Science
Human Computer Interaction
Chemistry
Security Science and Technology
Medical Illustration and Informatics
Interests
Conventional
100%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative
43%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Enterprising
39%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social
34%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Artistic
29%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Realistic
29%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Attention to Detail
95%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Integrity
89%
Importance

Job requires being honest and ethical.

Dependability
87%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation
85%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Analytical Thinking
84%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Adaptability/Flexibility
78%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Initiative
78%
Importance

Job requires a willingness to take on responsibilities and challenges.

Leadership
78%
Importance

Job requires a willingness to lead, take charge, and offer opinions and direction.

Persistence
78%
Importance

Job requires persistence in the face of obstacles.

Achievement/Effort
74%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values
Achievement
67%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Support
62%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions
60%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Relationships
53%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
48%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
48%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.