Quality Control Analysts

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Conduct tests to determine quality of raw materials, bulk intermediate and finished products. May conduct stability sample tests.

Salary Salary

Salary at 10th Percentile: $30K
Salary at 25th Percentile: $39K
Median Salary: $52K
Salary at 75th Percentile: $66K
Salary at 90th Percentile: $86K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.

Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.

Calibrate, validate, or maintain laboratory equipment.

Compile laboratory test data and perform appropriate analyses.

Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.

Ensure that lab cleanliness and safety standards are maintained.

Perform visual inspections of finished products.

Identify and troubleshoot equipment problems.

Investigate or report questionable test results.

Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses.

Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.

Identify quality problems and recommend solutions.

Participate in out-of-specification and failure investigations and recommend corrective actions.

Receive and inspect raw materials.

Train other analysts to perform laboratory procedures and assays.

Serve as a technical liaison between quality control and other departments, vendors, or contractors.

Supply quality control data necessary for regulatory submissions.

Participate in internal assessments and audits as required.

Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines.

Write or revise standard quality control operating procedures.

Prepare or review required method transfer documentation including technical transfer protocols or reports.

Develop and qualify new testing methods.

Review data from contract laboratories to ensure accuracy and regulatory compliance.

Evaluate analytical methods and procedures to determine how they might be improved.

Coordinate testing with contract laboratories and vendors.

Evaluate new technologies and methods to make recommendations regarding their use.

Technology Skills
Technology
Example
Hot Technology
Analytical or scientific software
The MathWorks MATLAB
Content workflow software
Atlassian JIRA
Data base management system software
Relational database management software
Data base reporting software
SAP BusinessObjects Crystal Reports
Data base user interface and query software
Microsoft Access
Desktop communications software
Eko
Development environment software
Microsoft Visual Basic
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
IBM Notes
Enterprise application integration software
Extensible markup language XML
Enterprise resource planning ERP software
SAP
Graphics or photo imaging software
Microsoft Visio
Internet browser software
Microsoft Internet Explorer
Office suite software
Microsoft Office
Operating system software
Microsoft Windows
Presentation software
Microsoft PowerPoint
Program testing software
Selenium
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Transaction server software
Microsoft Internet Information Service IIS
Web platform development software
JavaScript
Word processing software
Microsoft Word
Tools Used
Tool
Example
Adhesives and sealants
Replica Tape
Computer Equipment and Accessories
Personal computers
Hand tools
Torque wrenches
Laboratory and scientific equipment
Gel casters
Measuring and observing and testing instruments
Absorbance spectrophotometers
Office machines and their supplies and accessories
Copy machines
Photographic or filming or video equipment
Microfilm systems
Top 10 Knowledge Required
Mathematics
84%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Production and Processing
81%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Chemistry
75%
Importance

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

English Language
74%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical
66%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics
66%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education and Training
58%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Food Production
58%
Importance

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Mechanical
58%
Importance

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Administration and Management
56%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Top 10 Skills
Quality Control Analysis
80%
Importance

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Monitoring
75%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Listening
68%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving
68%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking
65%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Operations Monitoring
65%
Importance

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Writing
65%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Speaking
63%
Importance

Talking to others to convey information effectively.

Top 10 Abilities
Near Vision
80%
Importance

The ability to see details at close range (within a few feet of the observer).

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Expression
78%
Importance

The ability to communicate information and ideas in writing so others will understand.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning
73%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
73%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Inductive Reasoning
68%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Far Vision
65%
Importance

The ability to see details at a distance.

Flexibility of Closure
63%
Importance

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Top 10 Work Activities
Documenting/Recording Information
89%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards
84%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Monitor Processes, Materials, or Surroundings
84%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Analyzing Data or Information
82%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Interacting With Computers
80%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information
79%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events
79%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting Equipment, Structures, or Material
78%
Importance

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Processing Information
78%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Detailed Work Activities

Train personnel in technical or scientific procedures.

Evaluate quality of materials or products.

Develop collaborative relationships between departments or with external organizations.

Conduct financial or regulatory audits.

Maintain laboratory or technical equipment.

Advise others on the development or use of new technologies.

Inspect areas for compliance with sanitation standards.

Develop testing routines or procedures.

Coordinate activities with suppliers, contractors, clients, or other departments.

Prepare operational reports.

Establish standards for products, processes, or procedures.

Prepare information or documentation related to legal or regulatory matters.

Verify accuracy of data.

Determine appropriate methods for data analysis.

Conduct quantitative failure analyses of operational data.

Monitor operational procedures in technical environments to ensure conformance to standards.

Analyze test results.

Interpret research or operational data.

Advise others on business or operational matters.

Evaluate new technologies or methods.

Record research or operational data.

Calibrate scientific or technical equipment.

Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.

Test quality of materials or finished products.

Work Context
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Electronic Mail

How often do you use electronic mail in this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Exposed to Hazardous Conditions

How often does this job require exposure to hazardous conditions?

Sounds, Noise Levels Are Distracting or Uncomfortable

How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?

Education
Majors   based on the broader career Life, Physical, and Social Science Technicians, All Other
Major
Atmospheric Sciences and Meteorology
Materials Sciences
Physical Science Technologies/Technicians
Science Technologies/Technicians, Other
Criminal Justice and Corrections
Security Science and Technology
Criminology
Interests
Conventional
91%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative
77%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
67%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising
39%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Social
15%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Top 10 Work Styles
Attention to Detail
92%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Integrity
92%
Importance

Job requires being honest and ethical.

Adaptability/Flexibility
88%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Analytical Thinking
88%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Dependability
88%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation
84%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Persistence
83%
Importance

Job requires persistence in the face of obstacles.

Independence
82%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Initiative
80%
Importance

Job requires a willingness to take on responsibilities and challenges.

Stress Tolerance
80%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values
Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence
62%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
60%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
58%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
58%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
53%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.