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>Gambling Change Persons and Booth Cashiers
Gambling Change Persons and Booth Cashiers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Two: Some Preparation Needed
Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education
These occupations usually require a high school diploma.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
Salary Salary
Salary at 10th Percentile: $19K
Salary at 25th Percentile: $23K
Median Salary: $27K
Salary at 75th Percentile: $32K
Salary at 90th Percentile: $40K
Demand
Core Tasks
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
Calculate the value of chips won or lost by players.
Count money and audit money drawers.
Exchange money, credit, tickets, or casino chips and make change for customers.
Check identifications to verify age of players.
Maintain cage security according to rules.
Reconcile daily summaries of transactions to balance books.
Work in and monitor an assigned area on the casino floor where slot machines are located.
Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
Furnish change persons with a money bank at the start of each shift.
Listen for jackpot alarm bells and issue payoffs to winners.
Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
Perform minor repairs on slot machines, such as clearing coin jams.
Clean casino areas.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Customer and Personal Service
83%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
75%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
60%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical
55%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Public Safety and Security
55%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
53%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Law and Government
52%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology
50%
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Economics and Accounting
45%
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Telecommunications
45%
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Top 10 Skills
Reading Comprehension
63%
Understanding written sentences and paragraphs in work related documents.
Active Listening
60%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination
60%
Adjusting actions in relation to others' actions.
Service Orientation
60%
Actively looking for ways to help people.
Social Perceptiveness
60%
Being aware of others' reactions and understanding why they react as they do.
Speaking
60%
Talking to others to convey information effectively.
Complex Problem Solving
58%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Critical Thinking
58%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Mathematics
58%
Using mathematics to solve problems.
Monitoring
58%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Top 10 Abilities
Oral Comprehension
70%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision
68%
The ability to see details at close range (within a few feet of the observer).
Oral Expression
68%
The ability to communicate information and ideas in speaking so others will understand.
Information Ordering
65%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity
65%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Recognition
65%
The ability to identify and understand the speech of another person.
Mathematical Reasoning
63%
The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility
63%
The ability to add, subtract, multiply, or divide quickly and correctly.
Speech Clarity
63%
The ability to speak clearly so others can understand you.
Written Comprehension
63%
The ability to read and understand information and ideas presented in writing.
Top 10 Work Activities
Performing for or Working Directly with the Public
88%
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information
82%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
81%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others
80%
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Evaluating Information to Determine Compliance with Standards
79%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Establishing and Maintaining Interpersonal Relationships
78%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Processing Information
77%
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Interacting With Computers
76%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Making Decisions and Solving Problems
75%
Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work
69%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Detailed Work Activities
Maintain records of sales or other business transactions.
Issue money, credit, or vouchers.
Process sales or other transactions.
Review accuracy of sales or other transactions.
Reconcile records of sales or other financial transactions.
Examine personal documentation to ensure that it is valid.
Verify patron or staff credentials.
Monitor work areas to provide security.
Obtain written authorization to perform activities.
Compute gaming wins and losses.
Verify customer credit information.
Sell products or services.
Repair mechanical equipment.
Clean work areas.
Clean facilities or equipment.
Work Context
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Sounds, Noise Levels Are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Spend Time Standing
How much does this job require standing?
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Education
Interests
Conventional
96%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
67%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic
48%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social
29%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
15%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative
15%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Top 10 Work Styles
Attention to Detail
95%
Job requires being careful about detail and thorough in completing work tasks.
Dependability
94%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
94%
Job requires being honest and ethical.
Self Control
92%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation
90%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress Tolerance
90%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility
88%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others
83%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Independence
80%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Social Orientation
79%
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Work Values
Relationships
62%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
62%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
43%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions
36%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
34%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
29%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
