Prepare operational reports or records.

Resolve customer complaints or problems.

Determine resource needs.

Resolve issues affecting transportation operations.

Supervise service workers.

Direct material handling or moving activities.

Explain regulations, policies, or procedures.

Inspect facilities, equipment or supplies to ensure conformance to standards.

Inspect facilities.

Inspect equipment to ensure proper functioning.

Maintain knowledge of business operations.

Evaluate employee performance.

Maintain professional knowledge or certifications.

Support the professional development of others.

Recommend personnel decisions or human resources activities.

Perform human resources activities.

Order materials, supplies, or equipment.

Train service staff.