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Stockers and Order Fillers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Two: Some Preparation Needed
Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education
These occupations usually require a high school diploma.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Salary Salary
Salary at 10th Percentile: $21K
Salary at 25th Percentile: $24K
Median Salary: $29K
Salary at 75th Percentile: $35K
Salary at 90th Percentile: $42K
Demand
Core Tasks
Complete order receipts.
Obtain merchandise from bins or shelves.
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Keep records of out-going orders.
Receive and count stock items, and record data manually or on computer.
Stamp, attach, or change price tags on merchandise, referring to price list.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Compute prices of items or groups of items.
Transport packages to customers' vehicles.
Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
Pack customer purchases in bags or cartons.
Dispose of damaged or defective items, or return them to vendors.
Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
Recommend disposal of excess, defective, or obsolete stock.
Keep records on the use or damage of stock or stock-handling equipment.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Customer and Personal Service
61%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
56%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
56%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Production and Processing
52%
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management
46%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing
46%
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical
45%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics
43%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training
41%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Transportation
41%
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Top 10 Skills
Speaking
62%
Talking to others to convey information effectively.
Active Listening
60%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking
58%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination
57%
Adjusting actions in relation to others' actions.
Reading Comprehension
55%
Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness
55%
Being aware of others' reactions and understanding why they react as they do.
Monitoring
54%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation
54%
Actively looking for ways to help people.
Time Management
54%
Managing one's own time and the time of others.
Judgment and Decision Making
53%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Top 10 Abilities
Oral Expression
65%
The ability to communicate information and ideas in speaking so others will understand.
Near Vision
64%
The ability to see details at close range (within a few feet of the observer).
Oral Comprehension
64%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Information Ordering
61%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity
60%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity
60%
The ability to speak clearly so others can understand you.
Deductive Reasoning
59%
The ability to apply general rules to specific problems to produce answers that make sense.
Manual Dexterity
59%
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Speech Recognition
59%
The ability to identify and understand the speech of another person.
Written Comprehension
59%
The ability to read and understand information and ideas presented in writing.
Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
79%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Handling and Moving Objects
79%
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Getting Information
77%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing General Physical Activities
76%
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships
69%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work
67%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interacting With Computers
66%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Identifying Objects, Actions, and Events
65%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Processing Information
64%
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Performing for or Working Directly with the Public
63%
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Detailed Work Activities
Prepare documentation for contracts, transactions, or regulatory compliance.
Package objects for shipping.
Read work orders to determine material or setup requirements.
Unload materials or equipment.
Stock supplies or merchandise.
Store items.
Inspect items for damage or defects.
Discuss goods or services information with customers or patrons.
Receive shipments.
Attach identification information to products, items or containers.
Inspect shipments to ensure correct order fulfillment.
Calculate costs of goods or services.
Collect deposits, payments or fees.
Deliver items.
Monitor inventories of products or materials.
Distribute materials to employees or customers.
Clean facilities or equipment.
Set up merchandise displays.
Remove debris or damaged materials.
Send information, materials or documentation.
Advise others on business or operational matters.
Maintain operational records.
Record shipping information.
Order materials, supplies, or equipment.
Store records or related materials.
Operate forklifts or other loaders.
Interests
Conventional
89%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
78%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising
48%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
25%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
18%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
16%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Attention to Detail
85%
Job requires being careful about detail and thorough in completing work tasks.
Dependability
84%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation
80%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity
79%
Job requires being honest and ethical.
Self Control
72%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
70%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility
69%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Achievement/Effort
66%
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Concern for Others
66%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Initiative
65%
Job requires a willingness to take on responsibilities and challenges.
Work Values
Relationships
65%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
61%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
41%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions
33%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
29%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
27%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
