Facilities Managers

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Set goals and deadlines for the department.
  • Conduct classes to teach procedures to staff.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Manage leasing of facility space.
  • Acquire, distribute and store supplies.
  • Dispose of, or oversee the disposal of, surplus or unclaimed property.

Technology Skills

Technology
Example
Hot Technology
Accounting software
Intuit QuickBooks
Cloud-based data access and sharing software
Google Drive
Computer aided design CAD software
Autodesk AutoCAD
Customer relationship management CRM software
Blackbaud The Raiser's Edge
Data base management system software
Teradata Database
Data base reporting software
SAP BusinessObjects Crystal Reports
Data base user interface and query software
Yardi software
Desktop publishing software
Microsoft Publisher
Document management software
Microsoft SharePoint
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
SAP software
Enterprise system management software
IBM Power Systems software
Financial analysis software
Delphi Technology
Human resources software
Human resource management software HRMS
Industrial control software
Supervisory control and data acquisition SCADA software
Instant messaging software
GroupMe
Internet browser software
Web browser software
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows XP
Presentation software
Microsoft PowerPoint
Process mapping and design software
Microsoft Visio
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word

Tools Used

Tool
Example
Communications Devices and Accessories
Mobile phones
Computer Equipment and Accessories
Personal computers
Office machines and their supplies and accessories
Laser facsimile machines

Top 10 Knowledge Required

Customer and Personal Service
88%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management
85%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language
76%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Public Safety and Security
70%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Personnel and Human Resources
69%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Mechanical
68%
Importance

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Administrative
67%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Building and Construction
67%
Importance

Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Education and Training
66%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Psychology
66%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Top 10 Skills

Speaking
78%
Importance

Talking to others to convey information effectively.

Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking
75%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Monitoring
75%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work-related documents.

Coordination
73%
Importance

Adjusting actions in relation to others' actions.

Social Perceptiveness
73%
Importance

Being aware of others' reactions and understanding why they react as they do.

Judgment and Decision Making
70%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Management of Personnel Resources
70%
Importance

Motivating, developing, and directing people as they work, identifying the best people for the job.

Complex Problem Solving
68%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Abilities

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Comprehension
75%
Importance

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning
73%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning
73%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Speech Recognition
73%
Importance

The ability to identify and understand the speech of another person.

Written Expression
73%
Importance

The ability to communicate information and ideas in writing so others will understand.

Near Vision
70%
Importance

The ability to see details at close range (within a few feet of the observer).

Top 10 Work Activities

Making Decisions and Solving Problems
90%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates
89%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
89%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events
89%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Organizing, Planning, and Prioritizing Work
87%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Thinking Creatively
85%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Monitoring Processes, Materials, or Surroundings
84%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Evaluating Information to Determine Compliance with Standards
83%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Inspecting Equipment, Structures, or Materials
82%
Importance

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Scheduling Work and Activities
82%
Importance

Scheduling events, programs, and activities, as well as the work of others.

Detailed Work Activities

  • Manage inventories of products or organizational resources.
  • Purchase materials, equipment, or other resources.
  • Conduct employee training programs.
  • Allocate physical resources within organizations.
  • Monitor facilities or operational systems.
  • Manage construction activities.
  • Direct facility maintenance or repair activities.
  • Plan facility layouts or designs.
  • Prepare operational budgets.
  • Prepare operational progress or status reports.
  • Develop organizational goals or objectives.

Education

Interests

Enterprising
80%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Conventional
78%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Realistic
57%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Social
52%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Investigative
36%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
24%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.