Quality Control Analysts

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Conduct tests to determine quality of raw materials, bulk intermediate and finished products. May conduct stability sample tests.

Yearly Salary

High: $86K
Median: $52K
Low: $30K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
  • Calibrate, validate, or maintain laboratory equipment.
  • Compile laboratory test data and perform appropriate analyses.
  • Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
  • Ensure that lab cleanliness and safety standards are maintained.
  • Perform visual inspections of finished products.
  • Identify and troubleshoot equipment problems.
  • Investigate or report questionable test results.
  • Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses.
  • Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.
  • Identify quality problems and recommend solutions.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Receive and inspect raw materials.
  • Train other analysts to perform laboratory procedures and assays.
  • Serve as a technical liaison between quality control and other departments, vendors, or contractors.
  • Supply quality control data necessary for regulatory submissions.
  • Participate in internal assessments and audits as required.
  • Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines.
  • Write or revise standard quality control operating procedures.
  • Prepare or review required method transfer documentation including technical transfer protocols or reports.
  • Develop and qualify new testing methods.
  • Review data from contract laboratories to ensure accuracy and regulatory compliance.
  • Evaluate analytical methods and procedures to determine how they might be improved.
  • Coordinate testing with contract laboratories and vendors.
  • Evaluate new technologies and methods to make recommendations regarding their use.

Technology Skills

Technology
Example
Hot Technology
Analytical or scientific software
The MathWorks MATLAB
Content workflow software
Atlassian JIRA
Data base management system software
Relational database management software
Data base reporting software
SAP BusinessObjects Crystal Reports
Data base user interface and query software
Microsoft SQL Server
Desktop communications software
Eko
Development environment software
Microsoft Visual Basic
Document management software
Microsoft SharePoint
Electronic mail software
Microsoft Outlook
Enterprise application integration software
Extensible markup language XML
Enterprise resource planning ERP software
SAP software
Graphics or photo imaging software
SmugMug Flickr
Internet browser software
Microsoft Internet Explorer
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows
Presentation software
Microsoft PowerPoint
Process mapping and design software
Microsoft Visio
Program testing software
Selenium
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Transaction server software
Microsoft Internet Information Services (IIS)
Web platform development software
Microsoft ASP.NET
Word processing software
Microsoft Word

Tools Used

Tool
Example
Adhesives and sealants
Replica Tape
Computer Equipment and Accessories
Personal computers
Hand tools
Torque wrenches
Laboratory and scientific equipment
Gel casters
Measuring and observing and testing instruments
Ultraviolet spectroscopes
Office machines and their supplies and accessories
Copy machines
Photographic or filming or video equipment
Microfilm systems

Top 10 Knowledge Required

Mathematics
84%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Production and Processing
81%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Chemistry
75%
Importance

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

English Language
74%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administrative
66%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Computers and Electronics
66%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education and Training
58%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Food Production
58%
Importance

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Mechanical
58%
Importance

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Administration and Management
56%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Top 10 Skills

Quality Control Analysis
80%
Importance

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Monitoring
75%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work-related documents.

Active Listening
68%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Complex Problem Solving
68%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking
65%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Operations Monitoring
65%
Importance

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Writing
65%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Speaking
63%
Importance

Talking to others to convey information effectively.

Top 10 Abilities

Near Vision
80%
Importance

The ability to see details at close range (within a few feet of the observer).

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Expression
78%
Importance

The ability to communicate information and ideas in writing so others will understand.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning
73%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
73%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Inductive Reasoning
68%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Far Vision
65%
Importance

The ability to see details at a distance.

Flexibility of Closure
63%
Importance

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Top 10 Work Activities

Documenting/Recording Information
89%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards
84%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Monitoring Processes, Materials, or Surroundings
84%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Analyzing Data or Information
82%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Working with Computers
80%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information
79%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events
79%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting Equipment, Structures, or Materials
78%
Importance

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Processing Information
78%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Detailed Work Activities

  • Train personnel in technical or scientific procedures.
  • Evaluate quality of materials or products.
  • Develop collaborative relationships between departments or with external organizations.
  • Conduct financial or regulatory audits.
  • Maintain laboratory or technical equipment.
  • Advise others on the development or use of new technologies.
  • Inspect areas for compliance with sanitation standards.
  • Develop testing routines or procedures.
  • Coordinate activities with suppliers, contractors, clients, or other departments.
  • Prepare operational reports.
  • Establish standards for products, processes, or procedures.
  • Prepare information or documentation related to legal or regulatory matters.
  • Verify accuracy of data.
  • Determine appropriate methods for data analysis.
  • Conduct quantitative failure analyses of operational data.
  • Monitor operational procedures in technical environments to ensure conformance to standards.
  • Analyze test results.
  • Interpret research or operational data.
  • Advise others on business or operational matters.
  • Evaluate new technologies or methods.
  • Record research or operational data.
  • Calibrate scientific or technical equipment.
  • Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.
  • Test quality of materials or finished products.

Education

Interests

Conventional
84%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Investigative
71%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Realistic
58%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Enterprising
35%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Social
17%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Artistic
16%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Values

Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence
62%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
60%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
58%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
58%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
53%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.