Pharmacy Technicians

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.

Yearly Salary

High: $50K
Median: $35K
Low: $25K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
  • Enter prescription information into computer databases.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Maintain proper storage and security conditions for drugs.
  • Prepare and process medical insurance claim forms and records.
  • Answer telephones, responding to questions or requests.
  • Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
  • Operate cash registers to accept payment from customers.
  • Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
  • Mix pharmaceutical preparations, according to written prescriptions.
  • Price and file prescriptions that have been filled.
  • Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
  • Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
  • Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
  • Maintain and merchandise home healthcare products or services.
  • Price stock and mark items for sale.

Technology Skills

Technology
Example
Hot Technology
Accounting software
Billing and reimbursement software
Data base user interface and query software
Drug compatibility software
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Pharmacy management software
Internet browser software
Mozilla Firefox
Inventory management software
Pyxis MedStation software
Label making software
Label-making software
Medical software
MEDITECH software
Office suite software
Microsoft Office software
Point of sale POS software
Point of sale POS software
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word

Tools Used

Tool
Example
Computer Equipment and Accessories
Point of sale POS computer terminals
Industrial process machinery and equipment and supplies
Filtering devices
Intravenous and arterial administration products
Intravenous IV infusion pumps
Laboratory and scientific equipment
Laminar flow hoods
Laboratory supplies and fixtures
Graduated cylinders
Measuring and observing and testing instruments
Equal-arm balances
Medical cleaning and sterilization products
Sterilizing equipment
Medical facility products
Robotic dispensing systems
Office machines and their supplies and accessories
Cash registers
Patient care and treatment products and supplies
Syringes

Top 10 Knowledge Required

Customer and Personal Service
92%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics
77%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Medicine and Dentistry
77%
Importance

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Computers and Electronics
75%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language
75%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Law and Government
70%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Administrative
67%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Production and Processing
65%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Chemistry
59%
Importance

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Public Safety and Security
59%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Top 10 Skills

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work-related documents.

Speaking
75%
Importance

Talking to others to convey information effectively.

Critical Thinking
65%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
63%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation
63%
Importance

Actively looking for ways to help people.

Social Perceptiveness
63%
Importance

Being aware of others' reactions and understanding why they react as they do.

Top 10 Abilities

Near Vision
80%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Category Flexibility
73%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Speech Clarity
68%
Importance

The ability to speak clearly so others can understand you.

Deductive Reasoning
63%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Top 10 Work Activities

Getting Information
86%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Working with Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Evaluating Information to Determine Compliance with Standards
82%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Processing Information
82%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information
81%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Establishing and Maintaining Interpersonal Relationships
80%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitoring Processes, Materials, or Surroundings
79%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing for or Working Directly with the Public
79%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events
77%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

  • Verify accuracy of patient information.
  • Perform clerical work in medical settings.
  • Enter information into databases or software programs.
  • Enter codes or other information into computers.
  • Record patient medical histories.
  • Maintain inventory of medical supplies or equipment.
  • Provide information to the general public.
  • Provide customers with general information or assistance.
  • Operate cash registers.
  • Process sales or other transactions.
  • Prepare medications or medical solutions.
  • Enter patient or treatment data into computers.
  • Sterilize medical equipment or instruments.
  • Clean medical equipment or facilities.
  • Maintain medical equipment or instruments.
  • Process medical billing information.
  • Maintain supply or equipment inventories.
  • Monitor availability of equipment or supplies.
  • Deliver items.
  • Arrange delivery of goods or services.
  • Merchandise healthcare products or services.

Education

Interests

Conventional
100%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Realistic
58%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Social
48%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Investigative
45%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Enterprising
37%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Artistic
15%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Values

Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
72%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement
43%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
43%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Working Conditions
41%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.