Brokerage Clerks

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

Yearly Salary

High: $83K
Median: $55K
Low: $37K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
  • Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
  • File, type, or operate standard office machines.
  • Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
  • Perform clerical tasks, such as answering phones or distributing mail.
  • Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
  • Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.
  • Compute total holdings, dividends, interest, transfer taxes, brokerage fees, or commissions and allocate appropriate payments to customers.
  • Prepare reports summarizing daily transactions and earnings for individual customer accounts.
  • Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.

Technology Skills

Technology
Example
Hot Technology
Accounting software
Account management software
Calendar and scheduling software
Scheduling software
Customer relationship management CRM software
Salesforce software
Data base user interface and query software
Structured query language SQL
Desktop communications software
WiredRed Software e/pop Basic
Desktop publishing software
Adobe InDesign
Document management software
Microsoft SharePoint
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Oracle PeopleSoft
Financial analysis software
Bloomberg Professional
Graphics or photo imaging software
Adobe Photoshop
Instant messaging software
Instant messaging software
Internet browser software
Web browser software
Object oriented data base management software
Microsoft Visual FoxPro
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Web page creation and editing software
Adobe Dreamweaver
Word processing software
Microsoft Word

Tools Used

Tool
Example
Communications Devices and Accessories
Multi-line telephone systems
Computer Equipment and Accessories
Desktop computers
Office machines and their supplies and accessories
10-key calculators

Top 10 Knowledge Required

English Language
82%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Customer and Personal Service
77%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics
71%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Computers and Electronics
67%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Economics and Accounting
64%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Administrative
62%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Sales and Marketing
57%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Law and Government
54%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Communications and Media
49%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Education and Training
45%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Top 10 Skills

Active Listening
78%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
78%
Importance

Talking to others to convey information effectively.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work-related documents.

Time Management
70%
Importance

Managing one's own time and the time of others.

Critical Thinking
68%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Monitoring
63%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Writing
63%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
60%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making
60%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Mathematics
60%
Importance

Using mathematics to solve problems.

Top 10 Abilities

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
78%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Near Vision
75%
Importance

The ability to see details at close range (within a few feet of the observer).

Written Comprehension
75%
Importance

The ability to read and understand information and ideas presented in writing.

Speech Clarity
73%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
73%
Importance

The ability to identify and understand the speech of another person.

Written Expression
73%
Importance

The ability to communicate information and ideas in writing so others will understand.

Information Ordering
70%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
68%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Deductive Reasoning
65%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Top 10 Work Activities

Getting Information
86%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Working with Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Processing Information
82%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with People Outside the Organization
80%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Establishing and Maintaining Interpersonal Relationships
76%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Evaluating Information to Determine Compliance with Standards
75%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems
71%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Updating and Using Relevant Knowledge
69%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Identifying Objects, Actions, and Events
68%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Organizing, Planning, and Prioritizing Work
67%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Detailed Work Activities

  • Confer with coworkers to coordinate work activities.
  • Respond to customer problems or complaints.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • File documents or records.
  • Answer telephones to direct calls or provide information.
  • Distribute incoming mail.
  • Schedule operational activities.
  • Coordinate operational activities.
  • Monitor financial information.
  • Verify accuracy of financial or transactional data.
  • Calculate financial data.
  • Prepare research or technical reports.

Education

Interests

Conventional
100%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Enterprising
65%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Social
34%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Realistic
30%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Investigative
18%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
15%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Values

Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
72%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence
62%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
60%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
58%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
48%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.