Insurance Appraisers, Auto Damage
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Three: Medium Preparation Needed
Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
Salary Salary
Salary at 10th Percentile: $46K
Salary at 25th Percentile: $55K
Median Salary: $65K
Salary at 75th Percentile: $80K
Salary at 90th Percentile: $95K
Demand
Core Tasks
Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
Prepare insurance forms to indicate repair cost estimates and recommendations.
Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
Determine salvage value on total-loss vehicle.
Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Customer and Personal Service
85%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
77%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics
68%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mechanical
65%
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Clerical
63%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training
59%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Law and Government
56%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Mathematics
55%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Transportation
50%
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Administration and Management
47%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Top 10 Skills
Speaking
75%
Talking to others to convey information effectively.
Writing
75%
Communicating effectively in writing as appropriate for the needs of the audience.
Active Listening
70%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
70%
Understanding written sentences and paragraphs in work related documents.
Critical Thinking
68%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management
65%
Managing one's own time and the time of others.
Judgment and Decision Making
63%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Service Orientation
60%
Actively looking for ways to help people.
Social Perceptiveness
60%
Being aware of others' reactions and understanding why they react as they do.
Active Learning
58%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Top 10 Abilities
Oral Comprehension
80%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
80%
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
75%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
75%
The ability to read and understand information and ideas presented in writing.
Written Expression
73%
The ability to communicate information and ideas in writing so others will understand.
Speech Clarity
70%
The ability to speak clearly so others can understand you.
Speech Recognition
70%
The ability to identify and understand the speech of another person.
Deductive Reasoning
65%
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
65%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision
65%
The ability to see details at close range (within a few feet of the observer).
Top 10 Work Activities
Interacting With Computers
94%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Documenting/Recording Information
91%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Making Decisions and Solving Problems
91%
Analyzing information and evaluating results to choose the best solution and solve problems.
Resolving Conflicts and Negotiating with Others
89%
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Performing for or Working Directly with the Public
88%
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates
87%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Communicating with Persons Outside Organization
86%
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Getting Information
85%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work
82%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Updating and Using Relevant Knowledge
81%
Keeping up-to-date technically and applying new knowledge to your job.
Detailed Work Activities
Estimate costs of goods or services.
Examine financial records.
Determine the value of goods or services.
Prepare contracts or other transaction documents.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Telephone
How often do you have telephone conversations in this job?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Frequency of Decision Making
How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
In an Enclosed Vehicle or Equipment
How often does this job require working in a closed vehicle or equipment (e.g., car)?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Outdoors, Exposed to Weather
How often does this job require working outdoors, exposed to all weather conditions?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
Time Pressure
How often does this job require the worker to meet strict deadlines?
Education
Majors
Major
Interests
Conventional
96%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
81%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising
62%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
34%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
29%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
15%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Integrity
92%
Job requires being honest and ethical.
Attention to Detail
84%
Job requires being careful about detail and thorough in completing work tasks.
Initiative
81%
Job requires a willingness to take on responsibilities and challenges.
Self Control
80%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Concern for Others
79%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Dependability
78%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Independence
78%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Stress Tolerance
77%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Achievement/Effort
74%
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Persistence
74%
Job requires persistence in the face of obstacles.
Work Values
Independence
72%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
72%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
67%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
62%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement
58%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
53%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
