Careers
>Law, Public Safety, Corrections & Security
>Security & Protective Services
>Gambling Surveillance Officers and Gambling Investigators
Gambling Surveillance Officers and Gambling Investigators
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Two: Some Preparation Needed
Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education
These occupations usually require a high school diploma.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
Salary Salary
Salary at 10th Percentile: $25K
Salary at 25th Percentile: $28K
Median Salary: $35K
Salary at 75th Percentile: $46K
Salary at 90th Percentile: $62K
Demand
Core Tasks
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Develop and maintain log of surveillance observations.
Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
Review video surveillance footage.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
English Language
86%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
81%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
74%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics
73%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Clerical
72%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training
68%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
66%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
65%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Telecommunications
57%
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Law and Government
56%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Top 10 Skills
Monitoring
83%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking
75%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking
73%
Talking to others to convey information effectively.
Judgment and Decision Making
68%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening
65%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension
65%
Understanding written sentences and paragraphs in work related documents.
Active Learning
63%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Perceptiveness
63%
Being aware of others' reactions and understanding why they react as they do.
Writing
63%
Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving
60%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Top 10 Abilities
Problem Sensitivity
85%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Far Vision
80%
The ability to see details at a distance.
Selective Attention
80%
The ability to concentrate on a task over a period of time without being distracted.
Oral Comprehension
78%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Inductive Reasoning
75%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision
75%
The ability to see details at close range (within a few feet of the observer).
Written Expression
75%
The ability to communicate information and ideas in writing so others will understand.
Flexibility of Closure
73%
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Oral Expression
73%
The ability to communicate information and ideas in speaking so others will understand.
Deductive Reasoning
70%
The ability to apply general rules to specific problems to produce answers that make sense.
Top 10 Work Activities
Documenting/Recording Information
96%
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interacting With Computers
93%
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates
92%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information
92%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Monitor Processes, Materials, or Surroundings
92%
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Identifying Objects, Actions, and Events
91%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Updating and Using Relevant Knowledge
88%
Keeping up-to-date technically and applying new knowledge to your job.
Evaluating Information to Determine Compliance with Standards
85%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Making Decisions and Solving Problems
85%
Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information
82%
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Detailed Work Activities
Monitor operations to ensure compliance with safety or security policies or regulations.
Observe individuals' activities to gather information or compile evidence.
Operate surveillance equipment to detect suspicious or illegal activities.
Discuss performance, complaints, or violations with supervisors.
Compile operational data.
Compile data or documentation.
Record operational or environmental data.
Inspect facilities or equipment to ensure specifications are met.
Inspect equipment or systems.
Inspect materials or equipment to determine need for repair or replacement.
Maintain surveillance of individuals or establishments.
Train employees in proper work procedures.
Direct security operations.
Work Context
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Telephone
How often do you have telephone conversations in this job?
Spend Time Sitting
How much does this job require sitting?
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Electronic Mail
How often do you use electronic mail in this job?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Education
Interests
Realistic
91%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
81%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
62%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative
29%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social
24%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
19%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Integrity
92%
Job requires being honest and ethical.
Cooperation
90%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attention to Detail
88%
Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance
85%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Dependability
84%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control
83%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility
77%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others
77%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Analytical Thinking
76%
Job requires analyzing information and using logic to address work-related issues and problems.
Independence
76%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Work Values
Independence
72%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
72%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
58%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
53%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition
48%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Relationships
39%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
