Payroll and Timekeeping Clerks

Overview
Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.

Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.

Salary Salary

Salary at 10th Percentile: $30K
Salary at 25th Percentile: $37K
Median Salary: $47K
Salary at 75th Percentile: $58K
Salary at 90th Percentile: $67K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Compute wages and deductions, and enter data into computers.

Process and issue employee paychecks and statements of earnings and deductions.

Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

Compile employee time, production, and payroll data from time sheets and other records.

Process paperwork for new employees and enter employee information into the payroll system.

Distribute and collect timecards each pay period.

Keep informed about changes in tax and deduction laws that apply to the payroll process.

Balance cash and payroll accounts.

Verify attendance, hours worked, and pay adjustments, and post information onto designated records.

Complete, verify, and process forms and documentation for administration of benefits, such as pension plans, and unemployment and medical insurance.

Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

Complete time sheets showing employees' arrival and departure times.

Issue and record adjustments to pay related to previous errors or retroactive increases.

Keep track of leave time, such as vacation, personal, and sick leave, for employees.

Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.

Post relevant work hours to client files to bill clients properly.

Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.

Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Conduct verifications of employment.

Train employees on organizations' timekeeping systems.

Coordinate special programs, such as United Way campaigns, that involve payroll deductions.

Technology Skills
Technology
Example
Hot Technology
Accounting software
Intuit QuickBooks
Business intelligence and data analysis software
IBM Cognos Impromptu
Compliance software
BSI ComplianceFactory
Data base reporting software
SAP Crystal Reports
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Oracle PeopleSoft
Financial analysis software
Oracle E-Business Suite Financials
Human resources software
Ultimate Software UltiPro Workplace
Internet browser software
Web browser software
Office suite software
Microsoft Office
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Time accounting software
WorkForce Software EmpCenter Time and Attendance
Word processing software
Microsoft Word
Tools Used
Tool
Example
Computer Equipment and Accessories
Computer terminals
Office machines and their supplies and accessories
10-key calculators
Top 10 Knowledge Required
Clerical
83%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

English Language
78%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics
74%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Customer and Personal Service
73%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources
64%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics
63%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Economics and Accounting
59%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Public Safety and Security
52%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education and Training
50%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Law and Government
48%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Top 10 Skills
Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work related documents.

Speaking
65%
Importance

Talking to others to convey information effectively.

Critical Thinking
63%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Writing
63%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Mathematics
60%
Importance

Using mathematics to solve problems.

Monitoring
60%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Time Management
60%
Importance

Managing one's own time and the time of others.

Judgment and Decision Making
58%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Active Learning
55%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Top 10 Abilities
Near Vision
75%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
73%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
73%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
73%
Importance

The ability to communicate information and ideas in writing so others will understand.

Mathematical Reasoning
68%
Importance

The ability to choose the right mathematical methods or formulas to solve a problem.

Information Ordering
65%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
65%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity
65%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
65%
Importance

The ability to identify and understand the speech of another person.

Top 10 Work Activities
Getting Information
92%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Processing Information
89%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information
84%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Interacting With Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing Administrative Activities
84%
Importance

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Communicating with Supervisors, Peers, or Subordinates
81%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Evaluating Information to Determine Compliance with Standards
81%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Organizing, Planning, and Prioritizing Work
77%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships
76%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying Objects, Actions, and Events
75%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

Execute sales or other financial transactions.

Calculate financial data.

Enter information into databases or software programs.

Verify employee information.

Compile data or documentation.

Record personnel information.

Provide information to coworkers.

Distribute materials to employees or customers.

Maintain current knowledge related to work activities.

Reconcile records of sales or other financial transactions.

Check data for recording errors.

Prepare documentation for contracts, transactions, or regulatory compliance.

Prepare research or technical reports.

Train others in operational procedures.

Coordinate operational activities.

Work Context
Importance of Repeating Same Tasks

How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

Telephone

How often do you have telephone conversations in this job?

Electronic Mail

How often do you use electronic mail in this job?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Spend Time Sitting

How much does this job require sitting?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Education
Majors
Major
Accounting and Related Services
Interests
Conventional
100%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising
53%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social
29%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic
24%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
15%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
15%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Integrity
98%
Importance

Job requires being honest and ethical.

Attention to Detail
97%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
94%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation
87%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others
86%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Independence
84%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Initiative
80%
Importance

Job requires a willingness to take on responsibilities and challenges.

Self Control
80%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Achievement/Effort
78%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Adaptability/Flexibility
77%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Work Values
Relationships
72%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
62%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement
48%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
48%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
48%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.