Probation Officers and Correctional Treatment Specialists

Overview

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Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.

Yearly Salary

High: $98K
Median: $55K
Low: $36K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Prepare and maintain case folder for each assigned inmate or offender.
  • Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information.
  • Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans.
  • Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
  • Investigate alleged parole violations, using interviews, surveillance, and search and seizure.
  • Supervise people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.
  • Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
  • Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
  • Develop liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments.
  • Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
  • Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole.
  • Participate in decisions about whether cases should go before courts and which court should hear them.
  • Conduct prehearing and presentencing investigations and testify in court regarding offenders' backgrounds and recommended sentences and sentencing conditions.
  • Develop rehabilitation programs for assigned offenders or inmates, establishing rules of conduct, goals, and objectives.
  • Write reports describing offenders' progress.
  • Arrange for postrelease services, such as employment, housing, counseling, education, and social activities.
  • Recommend appropriate penitentiary for initial placement of an offender.
  • Assess the suitability of penitentiary inmates for release under parole and statutory release programs and submit recommendations to parole boards.
  • Identify and approve work placements for offenders with community service sentences.
  • Provide offenders or inmates with assistance in matters concerning detainers, sentences in other jurisdictions, writs, and applications for social assistance.
  • Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders.

Technology Skills

Technology
Example
Hot Technology
Calendar and scheduling software
Appointment scheduling software
Customer relationship management CRM software
Customer relationship management CRM software
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Internet browser software
Web browser software
Map creation software
Electronic tracking device software
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Project management software
Tyler Technologies Odyssey Case Manager
Spreadsheet software
Microsoft Excel
Voice recognition software
Speech recognition software
Web page creation and editing software
Facebook
Word processing software
Microsoft Word

Tools Used

Tool
Example
Audio and visual presentation and composing equipment
Videoconferencing equipment
Communications Devices and Accessories
Mobile radios
Computer Equipment and Accessories
Personal computers
Consumer electronics
Electronic tracking devices
Law enforcement
Breathalyzers
Light weapons and ammunition
Law enforcement handguns
Measuring and observing and testing instruments
Urine testing kits
Motor vehicles
Passenger cars
Office machines and their supplies and accessories
Photocopying equipment
Patient care and treatment products and supplies
Upper body restraints

Top 10 Knowledge Required

Law and Government
88%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Public Safety and Security
87%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language
83%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Psychology
83%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Therapy and Counseling
80%
Importance

Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Sociology and Anthropology
72%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Administrative
69%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service
64%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Education and Training
63%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Computers and Electronics
62%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Top 10 Skills

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness
80%
Importance

Being aware of others' reactions and understanding why they react as they do.

Speaking
80%
Importance

Talking to others to convey information effectively.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work-related documents.

Complex Problem Solving
75%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Monitoring
75%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Writing
75%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Judgment and Decision Making
73%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Active Learning
68%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Top 10 Abilities

Oral Expression
83%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning
80%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
80%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Inductive Reasoning
78%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
75%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
75%
Importance

The ability to identify and understand the speech of another person.

Written Expression
75%
Importance

The ability to communicate information and ideas in writing so others will understand.

Near Vision
65%
Importance

The ability to see details at close range (within a few feet of the observer).

Top 10 Work Activities

Getting Information
95%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates
89%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Documenting/Recording Information
89%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards
88%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Organizing, Planning, and Prioritizing Work
87%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Making Decisions and Solving Problems
86%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Identifying Objects, Actions, and Events
85%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Working with Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Establishing and Maintaining Interpersonal Relationships
82%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with People Outside the Organization
79%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Detailed Work Activities

  • Maintain client information or service records.
  • Collect information about clients.
  • Interview clients to gather information about their backgrounds, needs, or progress.
  • Counsel clients or patients with substance abuse issues.
  • Monitor health or behavior of people or animals.
  • Visit individuals in their homes to provide support or information.
  • Investigate legal issues.
  • Recommend legal actions.
  • Arrange physical or mental health services for clients.
  • Develop working relationships with others to facilitate program activities.
  • Administer drug screening tests.
  • Explain regulations, policies, or procedures.
  • Write reports or evaluations.
  • Help clients get needed services or resources.
  • Provide educational materials to community members.
  • Plan programs to address community mental wellness needs.
  • Evaluate characteristics of individuals to determine needs or eligibility.
  • Refer individuals to educational or work programs.

Education

Interests

Social
81%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Conventional
59%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Enterprising
56%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Investigative
50%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
32%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Realistic
32%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Values

Support
86%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
67%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
58%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
53%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
53%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Majors