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Dental Assistants

Dental Assistants

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Perform limited clinical duties under the direction of a dentist. Clinical duties may include equipment preparation and sterilization, preparing patients for treatment, assisting the dentist during treatment, and providing patients with instructions for oral healthcare procedures. May perform administrative duties such as scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.

Salary Salary

Salary at 10th Percentile: $28K
Salary at 25th Percentile: $34K
Median Salary: $41K
Salary at 75th Percentile: $49K
Salary at 90th Percentile: $58K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.

Record treatment information in patient records.

Assist dentist in management of medical or dental emergencies.

Expose dental diagnostic x-rays.

Order and monitor dental supplies and equipment inventory.

Provide postoperative instructions prescribed by dentist.

Instruct patients in oral hygiene and plaque control programs.

Take and record medical and dental histories and vital signs of patients.

Apply protective coating of fluoride to teeth.

Make preliminary impressions for study casts and occlusal registrations for mounting study casts.

Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.

Pour, trim, and polish study casts.

Clean teeth, using dental instruments.

Fabricate temporary restorations or custom impressions from preliminary impressions.

Clean and polish removable appliances.

Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.

Technology Skills
Technology
Example
Hot Technology
Accounting software
Intuit Quicken
Electronic mail software
Email software
Internet browser software
Web browser software
Medical software
Henry Schein Dentrix
Office suite software
Microsoft Office
Spreadsheet software
Microsoft Excel
Word processing software
Word processing software
Tools Used
Tool
Example
Computer Equipment and Accessories
Personal computers
Dental equipment and supplies
Air abrasion units
Industrial pumps and compressors
Air compressors
Medical diagnostic imaging and nuclear medicine products
Lead aprons
Medical sterilization products
Autoclaves
Patient exam and monitoring products
Manual blood pressure cuffs
Respiratory and anesthesia and resuscitation products
Oxygen tanks
Surgical products
Hemostatic forceps
Top 10 Knowledge Required
Customer and Personal Service
91%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Medicine and Dentistry
89%
Importance

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

English Language
76%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management
70%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical
69%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics
67%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Sales and Marketing
67%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Production and Processing
62%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Personnel and Human Resources
59%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology
55%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Top 10 Skills
Active Listening
78%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
68%
Importance

Talking to others to convey information effectively.

Reading Comprehension
65%
Importance

Understanding written sentences and paragraphs in work related documents.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Instructing
63%
Importance

Teaching others how to do something.

Monitoring
63%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation
63%
Importance

Actively looking for ways to help people.

Social Perceptiveness
63%
Importance

Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving
60%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking
60%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Top 10 Abilities
Near Vision
83%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Recognition
75%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
70%
Importance

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning
68%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Information Ordering
65%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Arm-Hand Steadiness
63%
Importance

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Finger Dexterity
63%
Importance

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Problem Sensitivity
63%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Top 10 Work Activities
Getting Information
91%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Assisting and Caring for Others
90%
Importance

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Interacting With Computers
89%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying Objects, Actions, and Events
88%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting Equipment, Structures, or Material
84%
Importance

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing for or Working Directly with the Public
84%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Supervisors, Peers, or Subordinates
82%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems
81%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Monitor Processes, Materials, or Surroundings
81%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Scheduling Work and Activities
80%
Importance

Scheduling events, programs, and activities, as well as the work of others.

Detailed Work Activities

Clean medical equipment.

Prepare medical instruments or equipment for use.

Assist practitioners to perform medical procedures.

Maintain medical records.

Inventory medical supplies or equipment.

Operate medical equipment.

Explain technical medical information to patients.

Teach medical procedures or medical equipment use to patients.

Interview patients to gather medical information.

Record vital statistics or other health information.

Administer basic health care or medical treatments.

Schedule patient procedures or appointments.

Process medical billing information.

Make patient-assistive devices or device models.

Fit patients for assistive devices.

Work Context
Physical Proximity

To what extent does this job require the worker to perform job tasks in close physical proximity to other people?

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?

Exposed to Radiation

How often does this job require exposure to radiation?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Responsible for Others' Health and Safety

How much responsibility is there for the health and safety of others in this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Telephone

How often do you have telephone conversations in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Education
Majors
Major
Dental Support Services and Allied Professions
Interests
Conventional
86%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic
81%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Social
67%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Investigative
48%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Enterprising
39%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Top 10 Work Styles
Attention to Detail
91%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
91%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Self Control
91%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Integrity
89%
Importance

Job requires being honest and ethical.

Stress Tolerance
89%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability/Flexibility
88%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Cooperation
87%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others
84%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Persistence
83%
Importance

Job requires persistence in the face of obstacles.

Initiative
81%
Importance

Job requires a willingness to take on responsibilities and challenges.

Work Values
Relationships
86%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
81%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions
60%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Independence
53%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement
48%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.