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Pharmacy Technicians

Pharmacy Technicians

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.

Salary Salary

Salary at 10th Percentile: $25K
Salary at 25th Percentile: $29K
Median Salary: $35K
Salary at 75th Percentile: $41K
Salary at 90th Percentile: $50K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Receive written prescription or refill requests and verify that information is complete and accurate.

Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.

Enter prescription information into computer databases.

Establish or maintain patient profiles, including lists of medications taken by individual patients.

Maintain proper storage and security conditions for drugs.

Prepare and process medical insurance claim forms and records.

Answer telephones, responding to questions or requests.

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.

Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

Operate cash registers to accept payment from customers.

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

Mix pharmaceutical preparations, according to written prescriptions.

Price and file prescriptions that have been filled.

Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.

Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.

Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.

Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

Supply and monitor robotic machines that dispense medicine into containers and label the containers.

Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

Maintain and merchandise home healthcare products or services.

Price stock and mark items for sale.

Technology Skills
Technology
Example
Hot Technology
Accounting software
Billing and reimbursement software
Data base user interface and query software
Drug compatibility software
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Pharmacy management software
Inventory management software
Pyxis MedStation software
Label making software
Label-making software
Medical software
MEDITECH software
Office suite software
Microsoft Office
Point of sale POS software
Point of sale POS software
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word
Tools Used
Tool
Example
Computer Equipment and Accessories
Computer laser printers
Industrial process machinery and equipment and supplies
Automatic bottle filling machines
Intravenous and arterial administration products
Intravenous IV infusion pumps
Laboratory and scientific equipment
Bunsen burners
Laboratory supplies and fixtures
Agar slides
Measuring and observing and testing instruments
Double-beam balances
Medical facility products
Robotic dispensing systems
Medical sterilization products
Sterilizing equipment
Office machines and their supplies and accessories
Cash registers
Patient care and treatment products and supplies
Syringes
Top 10 Knowledge Required
Customer and Personal Service
92%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics
77%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Medicine and Dentistry
77%
Importance

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Computers and Electronics
75%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language
75%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government
70%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Clerical
67%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Production and Processing
65%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Chemistry
59%
Importance

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Public Safety and Security
59%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Top 10 Skills
Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
75%
Importance

Understanding written sentences and paragraphs in work related documents.

Speaking
75%
Importance

Talking to others to convey information effectively.

Critical Thinking
65%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
63%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation
63%
Importance

Actively looking for ways to help people.

Social Perceptiveness
63%
Importance

Being aware of others' reactions and understanding why they react as they do.

Top 10 Abilities
Near Vision
80%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Category Flexibility
73%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Speech Clarity
68%
Importance

The ability to speak clearly so others can understand you.

Deductive Reasoning
63%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Top 10 Work Activities
Getting Information
86%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers
84%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Evaluating Information to Determine Compliance with Standards
82%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Processing Information
82%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information
81%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Establishing and Maintaining Interpersonal Relationships
80%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitor Processes, Materials, or Surroundings
79%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Performing for or Working Directly with the Public
79%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events
77%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

Verify accuracy of patient information.

Perform clerical work in medical settings.

Enter information into databases or software programs.

Enter codes or other information into computers.

Record patient medical histories.

Maintain inventory of medical supplies or equipment.

Prepare medications or medical solutions.

Enter patient or treatment data into computers.

Sterilize medical equipment or instruments.

Clean medical equipment or facilities.

Maintain medical equipment or instruments.

Process medical billing information.

Merchandise healthcare products or services.

Work Context
Telephone

How often do you have telephone conversations in this job?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Electronic Mail

How often do you use electronic mail in this job?

Spend Time Standing

How much does this job require standing?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Time Pressure

How often does this job require the worker to meet strict deadlines?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Importance of Repeating Same Tasks

How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

Education
Majors
Major
Allied Health and Medical Assisting Services
Interests
Conventional
100%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic
72%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Social
53%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Investigative
43%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Enterprising
39%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Artistic
15%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Top 10 Work Styles
Attention to Detail
93%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Integrity
90%
Importance

Job requires being honest and ethical.

Cooperation
88%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability
88%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Self Control
88%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance
86%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Initiative
85%
Importance

Job requires a willingness to take on responsibilities and challenges.

Concern for Others
84%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Adaptability/Flexibility
81%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Analytical Thinking
81%
Importance

Job requires analyzing information and using logic to address work-related issues and problems.

Work Values
Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
72%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement
43%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
43%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Working Conditions
41%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.