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Locker Room, Coatroom, and Dressing Room Attendants

Locker Room, Coatroom, and Dressing Room Attendants

Overview
Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Salary Salary

Salary at 10th Percentile: $19K
Salary at 25th Percentile: $22K
Median Salary: $26K
Salary at 75th Percentile: $33K
Salary at 90th Percentile: $40K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.

Provide towels and sheets to clients in public baths, steam rooms, and restrooms.

Activate emergency action plans and administer first aid, as necessary.

Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.

Check supplies to ensure adequate availability, and order new supplies when necessary.

Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.

Clean facilities such as floors or locker rooms.

Procure beverages, food, and other items as requested.

Collect soiled linen or clothing for laundering.

Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.

Refer guest problems or complaints to supervisors.

Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.

Maintain inventories of clothing or uniforms, accessories, equipment, or linens.

Operate washing machines and dryers to clean soiled apparel and towels.

Attend to needs of athletic teams in clubhouses.

Operate controls that regulate temperatures or room environments.

Provide assistance to patrons by performing duties such as opening doors or carrying bags.

Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.

Maintain a lost-and-found collection.

Provide or arrange for services such as clothes pressing, cleaning, or repair.

Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.

Stencil identifying information on equipment.

Set up various apparatus or athletic equipment.

Technology Skills
Technology
Example
Hot Technology
Data base user interface and query software
Data entry software
Internet browser software
Web browser software
Inventory management software
SportSoft Equipment Manager
Office suite software
Microsoft Office
Spreadsheet software
Microsoft Excel
Web page creation and editing software
Facebook
Word processing software
Microsoft Word
Tools Used
Tool
Example
Cleaning and janitorial supplies
Wet mops
Computer Equipment and Accessories
Personal computers
Industrial laundry and dry cleaning equipment
Industrial clothes dryers
Janitorial equipment
Floor scrubbing machines
Recreation and playground and swimming and spa equipment and supplies
Pool vacuums
Top 10 Knowledge Required
Customer and Personal Service
74%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
69%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security
46%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education and Training
44%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Administration and Management
43%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Communications and Media
43%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Mathematics
43%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Sales and Marketing
43%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Telecommunications
43%
Importance

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Clerical
40%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Top 10 Skills
Speaking
73%
Importance

Talking to others to convey information effectively.

Active Listening
70%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation
70%
Importance

Actively looking for ways to help people.

Social Perceptiveness
63%
Importance

Being aware of others' reactions and understanding why they react as they do.

Coordination
55%
Importance

Adjusting actions in relation to others' actions.

Monitoring
55%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
53%
Importance

Understanding written sentences and paragraphs in work related documents.

Critical Thinking
50%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Negotiation
50%
Importance

Bringing others together and trying to reconcile differences.

Time Management
48%
Importance

Managing one's own time and the time of others.

Top 10 Abilities
Speech Recognition
70%
Importance

The ability to identify and understand the speech of another person.

Oral Comprehension
68%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
68%
Importance

The ability to speak clearly so others can understand you.

Oral Expression
65%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Near Vision
58%
Importance

The ability to see details at close range (within a few feet of the observer).

Problem Sensitivity
58%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Trunk Strength
58%
Importance

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

Deductive Reasoning
55%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Information Ordering
55%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Written Comprehension
55%
Importance

The ability to read and understand information and ideas presented in writing.

Top 10 Work Activities
Establishing and Maintaining Interpersonal Relationships
78%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Information
78%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for or Working Directly with the Public
76%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Judging the Qualities of Things, Services, or People
64%
Importance

Assessing the value, importance, or quality of things or people.

Performing General Physical Activities
62%
Importance

Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Communicating with Supervisors, Peers, or Subordinates
60%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events
60%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Resolving Conflicts and Negotiating with Others
60%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Handling and Moving Objects
58%
Importance

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Monitor Processes, Materials, or Surroundings
57%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Detailed Work Activities

Clean facilities or work areas.

Assign resources or facilities to patrons or employees.

Explain regulations, policies, or procedures.

Respond to customer inquiries.

Monitor availability of equipment or supplies.

Resolve customer complaints or problems.

Clean fabrics or apparel.

Prepare operational reports or records.

Communicate with management or other staff to resolve problems.

Monitor patron activities to identify problems or potential problems.

Purchase products or services.

Administer first aid.

Handle luggage or other possessions for patrons.

Distribute resources to patrons or employees.

Perform housekeeping duties.

Maintain facilities.

Help clients get needed services or resources.

Mark materials or objects for identification.

Maintain supply or equipment inventories.

Store items.

Set up mechanical equipment.

Arrange services or reservations for patrons.

Work Context
Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Deal With External Customers

How important is it to work with external customers or the public in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Telephone

How often do you have telephone conversations in this job?

Spend Time Standing

How much does this job require standing?

Exposed to Contaminants

How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?

Responsible for Others' Health and Safety

How much responsibility is there for the health and safety of others in this job?

Education
Interests
Social
91%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Enterprising
62%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
48%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic
34%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
15%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Self Control
90%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Dependability
88%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation
85%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Attention to Detail
82%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Integrity
81%
Importance

Job requires being honest and ethical.

Concern for Others
78%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Social Orientation
78%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Stress Tolerance
76%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Independence
75%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Adaptability/Flexibility
74%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Work Values
Relationships
53%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
43%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Support
43%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions
39%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
19%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
19%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.