Maids and Housekeeping Cleaners
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone One: Little or No Preparation Needed
Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Education
Some of these occupations may require a high school diploma or GED certificate.
Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Examples
These occupations involve following instructions and helping others. Examples include food preparation workers, dishwashers, sewing machine operators, landscaping and groundskeeping workers, logging equipment operators, and baristas.
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Salary Salary
Salary at 10th Percentile: $19K
Salary at 25th Percentile: $22K
Median Salary: $26K
Salary at 75th Percentile: $31K
Salary at 90th Percentile: $39K
Demand
Core Tasks
Keep storage areas and carts well-stocked, clean, and tidy.
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
Sort, count, and mark clean linens and store them in linen closets.
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
Sort clothing and other articles, load washing machines, and iron and fold dried items.
Dust and polish furniture and equipment.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Assign duties to other staff and give instructions regarding work methods and routines.
Answer telephones and doorbells.
Move and arrange furniture and turn mattresses.
Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
Replace light bulbs.
Hang draperies and dust window blinds.
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Remove debris from driveways, garages, and swimming pool areas.
Request repair services and wait for repair workers to arrive.
Wash dishes and clean kitchens, cooking utensils, and silverware.
Polish silver accessories and metalwork, such as fixtures and fittings.
Run errands, such as taking laundry to the cleaners and buying groceries.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Customer and Personal Service
81%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
65%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
64%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administration and Management
59%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Chemistry
49%
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Education and Training
47%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Production and Processing
45%
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Communications and Media
42%
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Computers and Electronics
41%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Personnel and Human Resources
41%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Top 10 Skills
Service Orientation
63%
Actively looking for ways to help people.
Coordination
60%
Adjusting actions in relation to others' actions.
Time Management
60%
Managing one's own time and the time of others.
Social Perceptiveness
58%
Being aware of others' reactions and understanding why they react as they do.
Active Listening
55%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking
55%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring
55%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking
55%
Talking to others to convey information effectively.
Reading Comprehension
53%
Understanding written sentences and paragraphs in work related documents.
Active Learning
43%
Understanding the implications of new information for both current and future problem-solving and decision-making.
Top 10 Abilities
Trunk Strength
63%
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Extent Flexibility
60%
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Near Vision
60%
The ability to see details at close range (within a few feet of the observer).
Oral Comprehension
60%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
60%
The ability to communicate information and ideas in speaking so others will understand.
Stamina
60%
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Dynamic Strength
58%
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Information Ordering
58%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity
58%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Selective Attention
58%
The ability to concentrate on a task over a period of time without being distracted.
Top 10 Work Activities
Performing General Physical Activities
77%
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Assisting and Caring for Others
68%
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Communicating with Supervisors, Peers, or Subordinates
67%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing for or Working Directly with the Public
67%
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information
66%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Handling and Moving Objects
64%
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Organizing, Planning, and Prioritizing Work
62%
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships
57%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Identifying Objects, Actions, and Events
57%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Inspecting Equipment, Structures, or Material
57%
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Detailed Work Activities
Clean facilities or sites.
Inventory materials or equipment.
Move materials, equipment, or supplies.
Dispose of trash or waste materials.
Clean building walls or flooring.
Clean furniture or fixtures.
Clean equipment or supplies.
Monitor building premises to ensure occupant or visitor safety.
Sort materials or products.
Operate garment treatment equipment.
Instruct staff in work policies or procedures.
Plan employee work schedules.
Move furniture.
Answer telephones to direct calls or provide information.
Maintain equipment or systems to ensure proper functioning.
Decorate indoor or outdoor spaces.
Schedule repair, installation or maintenance activities.
Remove debris from work sites.
Deliver items.
Purchase products or services.
Work Context
Spend Time Standing
How much does this job require standing?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
Spend Time Walking and Running
How much does this job require walking and running?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Spend Time Bending or Twisting the Body
How much does this job require bending or twisting your body?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
Time Pressure
How often does this job require the worker to meet strict deadlines?
Education
Interests
Realistic
96%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
72%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
43%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
34%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative
19%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
15%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Self Control
87%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail
86%
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
85%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
85%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
84%
Job requires being honest and ethical.
Independence
83%
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Adaptability/Flexibility
81%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others
81%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Stress Tolerance
81%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Initiative
77%
Job requires a willingness to take on responsibilities and challenges.
Work Values
Relationships
77%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
39%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
29%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
24%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
24%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition
15%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
