Training and Development Managers

Overview

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Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

Plan, direct, or coordinate the training and development activities and staff of an organization.

Yearly Salary

High: $200K
Median: $115K
Low: $66K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Prepare training budget for department or organization.
  • Develop testing and evaluation procedures.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
  • Coordinate established courses with technical and professional courses provided by community schools, and designate training procedures.

Technology Skills

Technology
Example
Hot Technology
Computer based training software
Ziiva Prosperity LMS
Customer relationship management CRM software
Blackbaud The Raiser's Edge
Data base management system software
Apache Cassandra
Data base user interface and query software
Blackboard software
Desktop publishing software
Microsoft Publisher
Development environment software
Microsoft Visual Basic
Document management software
Adobe Acrobat
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Oracle PeopleSoft
Graphics or photo imaging software
Adobe Photoshop
Internet browser software
Web browser software
Medical software
Epic Systems
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Video conferencing software
Cisco Webex
Web page creation and editing software
SAFARI Video Networks eZediaQTI
Web platform development software
JavaScript
Word processing software
Microsoft Word

Tools Used

Tool
Example
Audio and visual presentation and composing equipment
Liquid crystal display LCD video projectors
Components for information technology or broadcasting or telecommunications
Universal serial bus USB flash drives
Computer Equipment and Accessories
Desktop computers
Consumer electronics
MP3 players

Top 10 Knowledge Required

Education and Training
99%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language
88%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administration and Management
83%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Personnel and Human Resources
80%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Customer and Personal Service
78%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Communications and Media
66%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Psychology
66%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Computers and Electronics
65%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administrative
60%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Design
48%
Importance

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Top 10 Skills

Learning Strategies
85%
Importance

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing
80%
Importance

Teaching others how to do something.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work-related documents.

Speaking
80%
Importance

Talking to others to convey information effectively.

Coordination
78%
Importance

Adjusting actions in relation to others' actions.

Monitoring
78%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness
78%
Importance

Being aware of others' reactions and understanding why they react as they do.

Writing
78%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
75%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Top 10 Abilities

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Fluency of Ideas
78%
Importance

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
78%
Importance

The ability to communicate information and ideas in writing so others will understand.

Inductive Reasoning
75%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering
75%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Top 10 Work Activities

Training and Teaching Others
99%
Importance

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Communicating with Supervisors, Peers, or Subordinates
96%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
95%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Working with Computers
95%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Coaching and Developing Others
94%
Importance

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Establishing and Maintaining Interpersonal Relationships
93%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Developing and Building Teams
90%
Importance

Encouraging and building mutual trust, respect, and cooperation among team members.

Making Decisions and Solving Problems
90%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Organizing, Planning, and Prioritizing Work
87%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Updating and Using Relevant Knowledge
87%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

  • Conduct opinion surveys or needs assessments.
  • Evaluate program effectiveness.
  • Evaluate training programs, instructors, or materials.
  • Evaluate employee performance.
  • Conduct employee training programs.
  • Manage human resources activities.
  • Confer with organizational members to accomplish work activities.
  • Prepare graphics or other visual representations of information.
  • Develop training materials.
  • Prepare operational budgets.
  • Develop procedures to evaluate organizational activities.
  • Determine operational compliance with regulations or standards.
  • Coordinate special events or programs.

Education

Interests

Enterprising
91%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Social
80%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Conventional
57%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Investigative
47%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
38%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Realistic
28%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Values

Relationships
86%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
81%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
77%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
72%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
58%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.