Public Relations Specialists

Overview

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Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.

Yearly Salary

High: $118K
Median: $62K
Low: $35K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Respond to requests for information from the media or designate an appropriate spokesperson or information source.
  • Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.
  • Post and update content on the company's Web site and social media outlets.
  • Write press releases or other media communications to promote clients.
  • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
  • Confer with other managers to identify trends or key group interests or concerns or to provide advice on business decisions.
  • Coach client representatives in effective communication with the public or with employees.
  • Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
  • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.
  • Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.
  • Develop plans or materials to communicate organizational activities that are beneficial to the environment, public safety, or other important social issues.
  • Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.
  • Coordinate public responses to environmental management incidents or conflicts.
  • Confer with production or support personnel to produce or coordinate production of advertisements or promotions.
  • Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.
  • Prepare or deliver speeches to further public relations objectives.
  • Develop marketing campaigns for environmental technologies or services.
  • Purchase advertising space or time as required to promote client's product or agenda.

Technology Skills

Technology
Example
Hot Technology
Cloud-based data access and sharing software
Google Drive
Customer relationship management CRM software
Salesforce software
Data base reporting software
Oracle Business Intelligence Discoverer
Data base user interface and query software
Cision CisionPoint
Data mining software
Google Analytics
Desktop communications software
ParentSquare
Desktop publishing software
Adobe InDesign
Development environment software
Adobe ActionScript
Document management software
Adobe Acrobat
Electronic mail software
Microsoft Outlook
Graphics or photo imaging software
Adobe Photoshop
Information retrieval or search software
LexisNexis
Instant messaging software
Twitter
Internet browser software
Web browser software
Multi-media educational software
Nearpod
Network conferencing software
Slido interaction software
Network monitoring software
Wireshark
Office suite software
Microsoft Office software
Operating system software
Apple macOS
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Sales and marketing software
HubSpot software
Spreadsheet software
Microsoft Excel
Video conferencing software
Cisco Webex
Video creation and editing software
Adobe After Effects
Web page creation and editing software
WordPress
Web platform development software
Drupal
Word processing software
Microsoft Word

Tools Used

Tool
Example
Communications Devices and Accessories
Multi-line telephone systems
Computer Equipment and Accessories
Desktop computers
Office machines and their supplies and accessories
Photocopying equipment

Top 10 Knowledge Required

Communications and Media
99%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

English Language
95%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administration and Management
79%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service
79%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing
79%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Computers and Electronics
70%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administrative
59%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Education and Training
56%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Personnel and Human Resources
56%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Sociology and Anthropology
53%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Top 10 Skills

Active Listening
83%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
83%
Importance

Talking to others to convey information effectively.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work-related documents.

Social Perceptiveness
80%
Importance

Being aware of others' reactions and understanding why they react as they do.

Writing
80%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Coordination
78%
Importance

Adjusting actions in relation to others' actions.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Time Management
78%
Importance

Managing one's own time and the time of others.

Persuasion
75%
Importance

Persuading others to change their minds or behavior.

Judgment and Decision Making
70%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Top 10 Abilities

Oral Comprehension
85%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
83%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity
80%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
80%
Importance

The ability to identify and understand the speech of another person.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Fluency of Ideas
75%
Importance

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Originality
75%
Importance

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Top 10 Work Activities

Communicating with People Outside the Organization
96%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates
96%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
95%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships
92%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Developing Objectives and Strategies
90%
Importance

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Making Decisions and Solving Problems
89%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Organizing, Planning, and Prioritizing Work
89%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Thinking Creatively
89%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge
86%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Working with Computers
85%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Detailed Work Activities

  • Provide educational information to the public.
  • Develop promotional strategies or plans.
  • Write advertising or promotional material.
  • Develop collaborative relationships between departments or with external organizations.
  • Develop business relationships.
  • Collaborate with others in marketing activities.
  • Coach others.
  • Edit written materials.
  • Write informational material.
  • Coordinate logistics for productions or events.
  • Conduct market research.
  • Inform viewers, listeners, or audiences.
  • Maintain contingency plans for disaster recovery.
  • Communicate with management or other staff to resolve problems.
  • Promote products, activities, or organizations.

Education

Interests

Enterprising
83%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Artistic
68%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Social
57%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Conventional
50%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Investigative
40%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Realistic
15%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Values

Achievement
81%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
81%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships
77%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
77%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
67%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
67%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Colleges

SAGE Scholars Member Schools that offer majors leading to this career.

Catawba College
Salisbury NC
Coe College
Cedar Rapids IA
Linfield University
McMinnville OR
Midland University
Fremont NE
Wilson College
Chambersburg PA
York University
York NE

Check out the College Search to see the full list of schools with majors for this career.