Technical Writers

Overview

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Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. May assist in layout work.

Yearly Salary

High: $119K
Median: $74K
Low: $45K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Maintain records and files of work and revisions.
  • Edit, standardize, or make changes to material prepared by other writers or establishment personnel.
  • Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
  • Develop or maintain online help documentation.
  • Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods.
  • Arrange for typing, duplication, and distribution of material.
  • Assist in laying out material for publication.
  • Observe production, developmental, and experimental activities to determine operating procedure and detail.
  • Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
  • Review manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment.
  • Analyze developments in specific field to determine need for revisions in previously published materials and development of new material.
  • Draw sketches to illustrate specified materials or assembly sequence.
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
  • Confer with customer representatives, vendors, plant executives, or publisher to establish technical specifications and to determine subject material to be developed for publication.

Technology Skills

Technology
Example
Hot Technology
Analytical or scientific software
SAS
Application server software
GitHub
Computer aided design CAD software
Autodesk AutoCAD
Computer based training software
Adobe Captivate
Configuration management software
Perforce Helix software
Content workflow software
Atlassian JIRA
Data base reporting software
Microsoft SQL Server Reporting Services SSRS
Data base user interface and query software
Structured query language SQL
Data mining software
IBM Cognos Business Intelligence
Desktop communications software
ParentSquare
Desktop publishing software
Adobe InDesign
Development environment software
Microsoft Visual Basic
Document management software
Microsoft SharePoint
Electronic mail software
Microsoft Outlook
Enterprise application integration software
Extensible markup language XML
Enterprise resource planning ERP software
SAP Business Objects
File versioning software
Git
Financial analysis software
Oracle E-Business Suite Financials
Graphical user interface development software
Adobe RoboHelp
Graphics or photo imaging software
Adobe Photoshop
Instant messaging software
Blink
Internet browser software
Web browser software
Medical software
Epic Systems
Object or component oriented development software
Oracle Java
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Process mapping and design software
Microsoft Visio
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Video creation and editing software
Apple Final Cut Pro
Web page creation and editing software
Quadralay WebWorks ePublisher
Web platform development software
Microsoft ASP.NET
Word processing software
Microsoft Word

Tools Used

Tool
Example
Components for information technology or broadcasting or telecommunications
Universal serial bus USB flash drives
Computer Equipment and Accessories
Personal computers
Photographic or filming or video equipment
Compact digital cameras

Top 10 Knowledge Required

English Language
97%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Computers and Electronics
86%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administrative
76%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Administration and Management
65%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Communications and Media
65%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Education and Training
64%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Public Safety and Security
64%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Production and Processing
63%
Importance

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Customer and Personal Service
60%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics
59%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Top 10 Skills

Writing
98%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Reading Comprehension
83%
Importance

Understanding written sentences and paragraphs in work-related documents.

Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
75%
Importance

Talking to others to convey information effectively.

Critical Thinking
73%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Active Learning
65%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making
63%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management
63%
Importance

Managing one's own time and the time of others.

Coordination
60%
Importance

Adjusting actions in relation to others' actions.

Monitoring
60%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Top 10 Abilities

Written Expression
85%
Importance

The ability to communicate information and ideas in writing so others will understand.

Written Comprehension
83%
Importance

The ability to read and understand information and ideas presented in writing.

Near Vision
80%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Deductive Reasoning
75%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Information Ordering
73%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Inductive Reasoning
68%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Problem Sensitivity
68%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Speech Clarity
68%
Importance

The ability to speak clearly so others can understand you.

Top 10 Work Activities

Working with Computers
93%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information
87%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying Objects, Actions, and Events
84%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Updating and Using Relevant Knowledge
82%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Communicating with Supervisors, Peers, or Subordinates
81%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Interpreting the Meaning of Information for Others
81%
Importance

Translating or explaining what information means and how it can be used.

Analyzing Data or Information
80%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Organizing, Planning, and Prioritizing Work
80%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information
80%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Documenting/Recording Information
78%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Detailed Work Activities

  • Write informational material.
  • Compile technical information or documentation.
  • Edit written materials.
  • Maintain records, documents, or other files.
  • Confer with clients to determine needs.
  • Determine presentation subjects or content.
  • Review details of technical drawings or specifications.
  • Research new technologies.
  • Develop operating strategies, plans, or procedures.
  • Develop detailed project plans.
  • Coordinate logistics for productions or events.
  • Design layouts for print publications.
  • Monitor current trends.
  • Draw detailed or technical illustrations.

Education

Interests

Conventional
77%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Artistic
61%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Investigative
53%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Realistic
41%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Enterprising
29%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Social
29%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Work Values

Independence
67%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions
67%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
62%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Support
53%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Recognition
48%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
43%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.