Customs Brokers

Overview
Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Salary Salary

Salary at 10th Percentile: $40K
Salary at 25th Percentile: $52K
Median Salary: $71K
Salary at 75th Percentile: $95K
Salary at 90th Percentile: $115K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Clear goods through customs and to their destinations for clients.

Prepare and process import and export documentation according to customs regulations, laws, or procedures.

Calculate duty and tariff payments owed on shipments.

Pay, or arrange for payment of, taxes and duties on shipments.

Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.

Classify goods according to tariff coding system.

Sign documents on behalf of clients, using powers of attorney.

Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.

Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.

Post bonds for the products being imported or assist clients in obtaining bonds.

Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.

Arrange for transportation, warehousing, or product distribution of imported or exported products.

Monitor or trace the location of goods.

Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.

Inform importers and exporters of steps to reduce duties and taxes.

Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

Provide advice on transportation options, types of carriers, or shipping routes.

Contract with freight forwarders for destination services.

Apply for tariff concessions or for duty drawbacks and other refunds.

Insure cargo against loss, damage, or pilferage.

Prepare papers for shippers to appeal duty charges.

Suggest best methods of packaging or labeling products.

Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

Technology Skills
Technology
Example
Hot Technology
Compliance software
Automated system for customs data ASYCUDA
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
SAP
Internet browser software
Web browser software
Materials requirements planning logistics and supply chain software
Materials requirement planning MRP software
Office suite software
Microsoft Office
Optical character reader OCR or scanning software
Optical character reader OCR software
Presentation software
Microsoft PowerPoint
Project management software
SAP Customs Management
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word
Tools Used
Tool
Example
Communications Devices and Accessories
Multiline telephone systems
Computer Equipment and Accessories
Computer data input scanners
Office machines and their supplies and accessories
Laser facsimile machines
Top 10 Knowledge Required
Transportation
84%
Importance

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language
82%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical
81%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Law and Government
80%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Customer and Personal Service
79%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics
69%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management
68%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Geography
67%
Importance

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Mathematics
67%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Economics and Accounting
63%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Top 10 Skills
Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work related documents.

Complex Problem Solving
75%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking
75%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking
75%
Importance

Talking to others to convey information effectively.

Writing
75%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
65%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making
65%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
65%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation
65%
Importance

Actively looking for ways to help people.

Top 10 Abilities
Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Near Vision
75%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Expression
75%
Importance

The ability to communicate information and ideas in writing so others will understand.

Speech Clarity
73%
Importance

The ability to speak clearly so others can understand you.

Information Ordering
70%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Category Flexibility
68%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Speech Recognition
68%
Importance

The ability to identify and understand the speech of another person.

Top 10 Work Activities
Getting Information
92%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers
90%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates
87%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Processing Information
87%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Evaluating Information to Determine Compliance with Standards
86%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with Persons Outside Organization
85%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Updating and Using Relevant Knowledge
85%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information
80%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems
79%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Analyzing Data or Information
77%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Detailed Work Activities

Advise others on logistics topics.

Pay charges, fees, or taxes.

Obtain documentation to authorize activities.

Negotiate contracts with clients or service providers.

Coordinate logistics or other business operations.

Advise others on business or operational matters.

Coordinate regulatory documentation activities.

Update knowledge of legal or regulatory environments.

Estimate costs of goods or services.

Prepare regulatory or compliance documentation.

Monitor inventories of products or materials.

Develop business relationships.

Advise others on financial matters.

Examine product information to ensure compliance with regulations.

Calculate data to inform organizational operations.

Submit financial applications.

Advise others on legal or regulatory compliance matters.

Oversee business processes.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Telephone

How often do you have telephone conversations in this job?

Spend Time Sitting

How much does this job require sitting?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Time Pressure

How often does this job require the worker to meet strict deadlines?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Letters and Memos

How often does the job require written letters and memos?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Education
Majors   based on the broader career Compliance Officers
Major
Natural Resources Conservation and Research
Environmental/Natural Resources Management and Policy
Environmental Geosciences
Criminal Justice and Corrections
Health and Medical Administrative Services
Public Health
Human Resources Management and Services
Interests
Enterprising
91%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
81%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social
43%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic
29%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Artistic
19%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
15%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Attention to Detail
96%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Integrity
93%
Importance

Job requires being honest and ethical.

Dependability
90%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Stress Tolerance
87%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Persistence
83%
Importance

Job requires persistence in the face of obstacles.

Cooperation
82%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Achievement/Effort
81%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Adaptability/Flexibility
81%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Initiative
80%
Importance

Job requires a willingness to take on responsibilities and challenges.

Self Control
80%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Work Values
Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
72%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
67%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
67%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
62%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
58%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.