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>Hospitality & Tourism
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>Dining Room and Cafeteria Attendants and Bartender Helpers
Dining Room and Cafeteria Attendants and Bartender Helpers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone One: Little or No Preparation Needed
Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Education
Some of these occupations may require a high school diploma or GED certificate.
Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Examples
These occupations involve following instructions and helping others. Examples include food preparation workers, dishwashers, sewing machine operators, landscaping and groundskeeping workers, logging equipment operators, and baristas.
Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
Salary Salary
Salary at 10th Percentile: $18K
Salary at 25th Percentile: $20K
Median Salary: $25K
Salary at 75th Percentile: $29K
Salary at 90th Percentile: $35K
Demand
Core Tasks
Run cash registers.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
Serve ice water, coffee, rolls, or butter to patrons.
Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Set tables with clean linens, condiments, or other supplies.
Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
Greet and seat customers.
Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
Fill beverage or ice dispensers.
Locate items requested by customers.
Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
Carry trays from food counters to tables for cafeteria patrons.
Replenish supplies of food or equipment at steam tables or service bars.
Stock cabinets or serving areas with condiments and refill condiment containers.
Wash glasses or other serving equipment at bars.
Serve food to customers when waiters or waitresses need assistance.
Carry linens to or from laundry areas.
Garnish foods and position them on tables to make them visible and accessible.
Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
Mix and prepare flavors for mixed drinks.
Slice and pit fruit used to garnish drinks.
Stock vending machines with food.
Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Customer and Personal Service
87%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
65%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Food Production
65%
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Sales and Marketing
61%
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
55%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources
51%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Public Safety and Security
47%
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Production and Processing
44%
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training
42%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics
41%
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Top 10 Skills
Active Listening
60%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination
60%
Adjusting actions in relation to others' actions.
Service Orientation
60%
Actively looking for ways to help people.
Judgment and Decision Making
58%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring
58%
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness
58%
Being aware of others' reactions and understanding why they react as they do.
Speaking
58%
Talking to others to convey information effectively.
Critical Thinking
55%
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension
48%
Understanding written sentences and paragraphs in work related documents.
Management of Personnel Resources
45%
Motivating, developing, and directing people as they work, identifying the best people for the job.
Top 10 Abilities
Trunk Strength
70%
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Arm-Hand Steadiness
63%
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Manual Dexterity
63%
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Stamina
63%
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Extent Flexibility
60%
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Information Ordering
60%
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision
60%
The ability to see details at close range (within a few feet of the observer).
Oral Comprehension
60%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
60%
The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
60%
The ability to speak clearly so others can understand you.
Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
79%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing for or Working Directly with the Public
78%
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships
75%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information
68%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Assisting and Caring for Others
67%
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Identifying Objects, Actions, and Events
66%
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Resolving Conflicts and Negotiating with Others
66%
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Developing and Building Teams
64%
Encouraging and building mutual trust, respect, and cooperation among team members.
Scheduling Work and Activities
63%
Scheduling events, programs, and activities, as well as the work of others.
Training and Teaching Others
63%
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
Operate cash registers.
Serve food or beverages.
Collect dirty dishes or other tableware.
Clean food service areas.
Arrange tables or dining areas.
Usher patrons to seats or exits.
Greet customers, patrons, or visitors.
Assist customers to ensure comfort or safety.
Maintain food, beverage, or equipment inventories.
Provide customers with general information or assistance.
Stock serving stations or dining areas with food or supplies.
Move equipment, supplies or food to required locations.
Clean facilities or work areas.
Store supplies or goods in kitchens or storage areas.
Clean food preparation areas, facilities, or equipment.
Clean tableware.
Add garnishes to food.
Arrange food for serving.
Mix ingredients.
Cut cooked or raw foods.
Stock supplies or merchandise.
Work Context
Spend Time Walking and Running
How much does this job require walking and running?
Spend Time Standing
How much does this job require standing?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Spend Time Making Repetitive Motions
How much does this job require making repetitive motions?
Deal With External Customers
How important is it to work with external customers or the public in this job?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Education
Interests
Realistic
100%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
67%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social
53%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
39%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative
19%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
15%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Top 10 Work Styles
Self Control
91%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation
88%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
87%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Social Orientation
87%
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Integrity
85%
Job requires being honest and ethical.
Stress Tolerance
85%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility
83%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Attention to Detail
83%
Job requires being careful about detail and thorough in completing work tasks.
Initiative
81%
Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort
77%
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Work Values
Relationships
77%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
43%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
29%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
24%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
24%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Working Conditions
24%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
