Court, Municipal, and License Clerks

Overview
Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.

Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.

Salary Salary

Salary at 10th Percentile: $27K
Salary at 25th Percentile: $33K
Median Salary: $40K
Salary at 75th Percentile: $50K
Salary at 90th Percentile: $62K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.

Record and edit the minutes of meetings and distribute to appropriate officials or staff members.

Verify the authenticity of documents, such as foreign identification or immigration documents.

Issue public notification of all official activities or meetings.

Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.

Record and maintain all vital and fiscal records and accounts.

Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.

Prepare meeting agendas or packets of related information.

Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.

Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.

Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.

Code information on license applications for entry into computers.

Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.

Record case dispositions, court orders, or arrangements made for payment of court fees.

Perform record checks on past or current licensees, as required by investigations.

Prepare documents recording the outcomes of court proceedings.

Examine legal documents submitted to courts for adherence to laws or court procedures.

Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.

Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.

Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.

Search files and contact witnesses, attorneys, or litigants to obtain information for the court.

Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.

Coordinate or maintain office tracking systems for correspondence or follow-up actions.

Train other workers or coordinate their work, as necessary.

Instruct parties about timing of court appearances.

Perform contract administration duties, assisting with bid openings or the awarding of contracts.

Research information in the municipal archives upon request of public officials or private citizens.

Technology Skills
Technology
Example
Hot Technology
Calendar and scheduling software
Work scheduling software
Data base reporting software
Data Technologies Summit
Data base user interface and query software
Microsoft Access
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Information retrieval or search software
Thomson Reuters Westlaw
Office suite software
Microsoft Office
Presentation software
Microsoft PowerPoint
Project management software
Syscon Court Clerk
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word
Tools Used
Tool
Example
Arts and crafts equipment and accessories and supplies
Notary public stamps
Audio and visual presentation and composing equipment
Microfilm viewing equipment
Communications Devices and Accessories
Mobile radios
Computer Equipment and Accessories
Ballot marking systems
Consumer electronics
Digital audio recorders
Office and desk accessories
Cash drawers
Office machines and their supplies and accessories
Desktop calculators
Patient exam and monitoring products
Vision testing machines
Photographic or filming or video equipment
Digital still cameras
Signage and accessories
Notary public seal presses
Top 10 Knowledge Required
Clerical
86%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service
84%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
83%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government
72%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Administration and Management
66%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics
59%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics
59%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Economics and Accounting
54%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Personnel and Human Resources
53%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Public Safety and Security
52%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Top 10 Skills
Active Listening
75%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
73%
Importance

Talking to others to convey information effectively.

Reading Comprehension
72%
Importance

Understanding written sentences and paragraphs in work related documents.

Writing
70%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Coordination
64%
Importance

Adjusting actions in relation to others' actions.

Critical Thinking
63%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Time Management
63%
Importance

Managing one's own time and the time of others.

Monitoring
62%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness
61%
Importance

Being aware of others' reactions and understanding why they react as they do.

Active Learning
59%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Top 10 Abilities
Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension
79%
Importance

The ability to read and understand information and ideas presented in writing.

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Expression
76%
Importance

The ability to communicate information and ideas in writing so others will understand.

Near Vision
72%
Importance

The ability to see details at close range (within a few feet of the observer).

Speech Recognition
72%
Importance

The ability to identify and understand the speech of another person.

Speech Clarity
69%
Importance

The ability to speak clearly so others can understand you.

Information Ordering
66%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Deductive Reasoning
62%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning
61%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Top 10 Work Activities
Interacting With Computers
88%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information
87%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for or Working Directly with the Public
82%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Processing Information
78%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Documenting/Recording Information
77%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Communicating with Persons Outside Organization
75%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Evaluating Information to Determine Compliance with Standards
75%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing Administrative Activities
75%
Importance

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Updating and Using Relevant Knowledge
73%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

Verify accuracy of financial or transactional data.

Examine documents to verify adherence to requirements.

Record information from meetings or other formal proceedings.

Distribute materials to employees or customers.

Interview employees, customers, or others to collect information.

Prepare documentation for contracts, transactions, or regulatory compliance.

Maintain financial or account records.

Explain regulations, policies, or procedures.

Prepare informational or reference materials.

Prepare legal documents.

Code data or other information.

Record information about legal matters.

Analyze financial information.

Search files, databases or reference materials to obtain needed information.

Proofread documents, records, or other files to ensure accuracy.

Schedule appointments.

Issue documentation or identification to customers or employees.

Maintain office equipment in proper operating condition.

Answer telephones to direct calls or provide information.

Communicate with government agencies.

Provide information to the general public.

Coordinate operational activities.

Train personnel.

Perform administrative or clerical tasks.

Issue certificates or licenses.

Collect deposits, payments or fees.

Manage clerical or administrative activities.

Coordinate legal schedules or activities.

Interests
Conventional
99%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising
67%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social
45%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic
34%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Investigative
31%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Artistic
16%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Top 10 Work Styles
Attention to Detail
94%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
93%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity
92%
Importance

Job requires being honest and ethical.

Cooperation
90%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Self Control
86%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance
84%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability/Flexibility
81%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Concern for Others
80%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Initiative
80%
Importance

Job requires a willingness to take on responsibilities and challenges.

Social Orientation
77%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values
Relationships
70%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
54%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Support
54%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions
52%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
43%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.