Customs Brokers

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Yearly Salary

High: $115K
Median: $71K
Low: $40K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Clear goods through customs and to their destinations for clients.
  • Prepare and process import and export documentation according to customs regulations, laws, or procedures.
  • Calculate duty and tariff payments owed on shipments.
  • Pay, or arrange for payment of, taxes and duties on shipments.
  • Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
  • Classify goods according to tariff coding system.
  • Sign documents on behalf of clients, using powers of attorney.
  • Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.
  • Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.
  • Post bonds for the products being imported or assist clients in obtaining bonds.
  • Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.
  • Arrange for transportation, warehousing, or product distribution of imported or exported products.
  • Monitor or trace the location of goods.
  • Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.
  • Inform importers and exporters of steps to reduce duties and taxes.
  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.
  • Provide advice on transportation options, types of carriers, or shipping routes.
  • Contract with freight forwarders for destination services.
  • Apply for tariff concessions or for duty drawbacks and other refunds.
  • Insure cargo against loss, damage, or pilferage.
  • Prepare papers for shippers to appeal duty charges.
  • Suggest best methods of packaging or labeling products.
  • Maintain relationships with customs brokers in other ports to expedite clearing of cargo.

Technology Skills

Technology
Example
Hot Technology
Compliance software
Automated system for customs data ASYCUDA
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
SAP software
Internet browser software
Web browser software
Materials requirements planning logistics and supply chain software
Materials requirement planning MRP software
Office suite software
Microsoft Office software
Operating system software
Operating system software
Optical character reader OCR or scanning software
Optical character reader OCR software
Presentation software
Microsoft PowerPoint
Project management software
SAP Customs Management
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word

Tools Used

Tool
Example
Communications Devices and Accessories
Multiline telephone systems
Computer Equipment and Accessories
Desktop computers
Office machines and their supplies and accessories
Laser facsimile machines

Top 10 Knowledge Required

Transportation
84%
Importance

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language
82%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administrative
81%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Law and Government
80%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Customer and Personal Service
79%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics
69%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management
68%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Geography
67%
Importance

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Mathematics
67%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Economics and Accounting
63%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Top 10 Skills

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
78%
Importance

Understanding written sentences and paragraphs in work-related documents.

Complex Problem Solving
75%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking
75%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Speaking
75%
Importance

Talking to others to convey information effectively.

Writing
75%
Importance

Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning
65%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making
65%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
65%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation
65%
Importance

Actively looking for ways to help people.

Top 10 Abilities

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Near Vision
75%
Importance

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Written Expression
75%
Importance

The ability to communicate information and ideas in writing so others will understand.

Speech Clarity
73%
Importance

The ability to speak clearly so others can understand you.

Information Ordering
70%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Category Flexibility
68%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Speech Recognition
68%
Importance

The ability to identify and understand the speech of another person.

Top 10 Work Activities

Getting Information
92%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Working with Computers
90%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates
87%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Processing Information
87%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Evaluating Information to Determine Compliance with Standards
86%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with People Outside the Organization
85%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Updating and Using Relevant Knowledge
85%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information
80%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems
79%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Analyzing Data or Information
77%
Importance

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Detailed Work Activities

  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Advise others on logistics topics.
  • Pay charges, fees, or taxes.
  • Obtain documentation to authorize activities.
  • Negotiate contracts with clients or service providers.
  • Coordinate logistics or other business operations.
  • Advise others on business or operational matters.
  • Coordinate regulatory documentation activities.
  • Update knowledge of legal or regulatory environments.
  • Estimate costs of goods or services.
  • Prepare regulatory or compliance documentation.
  • Monitor inventories of products or materials.
  • Develop business relationships.
  • Advise others on financial matters.
  • Examine product information to ensure compliance with regulations.
  • Calculate data to inform organizational operations.
  • Submit financial applications.
  • Advise others on legal or regulatory compliance matters.
  • Oversee business processes.

Education

Interests

Conventional
88%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Enterprising
73%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Realistic
35%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Social
32%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Investigative
22%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
15%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Values

Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
72%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
67%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Relationships
67%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
62%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
58%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Colleges

SAGE Scholars Member Schools that offer majors leading to this career.

Check out the College Search to see the full list of schools with majors for this career.