Travel Guides

Overview

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Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.

Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Explain hunting and fishing laws to groups to ensure compliance.
  • Lead individuals or groups to tour site locations and describe points of interest.
  • Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Resolve any problems with itineraries, service, or accommodations.
  • Sell or rent equipment, clothing, and supplies related to expeditions.
  • Attend to special needs of tour participants.
  • Pay bills and record checks issued.
  • Sell travel packages.
  • Evaluate services received on the tour, and report findings to tour organizers.
  • Verify amounts and quality of equipment prior to expeditions or tours.
  • Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
  • Give advice on sightseeing and shopping.
  • Set up camps, and prepare meals for tour group members.
  • Administer first aid to injured group participants.
  • Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.

Technology Skills

Technology
Example
Hot Technology
Accounting software
Financial accounting software
Analytical or scientific software
Data visualization software
Business intelligence and data analysis software
Tableau
Customer relationship management CRM software
Customer information databases
Data base user interface and query software
Structured query language SQL
Electronic mail software
Microsoft Outlook
Internet browser software
Web browser software
Mobile location based services software
Global positioning system GPS software
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Web page creation and editing software
Facebook
Word processing software
Microsoft Word

Tools Used

Tool
Example
Audio and visual presentation and composing equipment
Portable public address PA systems
Camping and outdoor equipment and accessories
Propane camping stoves
Communications Devices and Accessories
Smart phones
Computer Equipment and Accessories
Computer laser printers
Consumer electronics
Cordless microphones
Electronic reference material
Electronic maps
Fishing and hunting equipment
Animal sound lures
Marine transport
Recreational water vehicles
Mobile medical services products
Emergency first aid kits
Motor vehicles
Motor coaches
Non motorized cycles
Touring bikes
Personal safety and protection
Climbing carabiners
Photographic or filming or video equipment
Digital video cameras
Transportation components and systems
Navigation equipment
Vehicle bodies and trailers
Equipment trailers

Top 10 Knowledge Required

Customer and Personal Service
87%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
66%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Sales and Marketing
64%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Administrative
60%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Administration and Management
59%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Transportation
59%
Importance

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Geography
58%
Importance

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Economics and Accounting
55%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Education and Training
55%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Public Safety and Security
54%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Top 10 Skills

Service Orientation
83%
Importance

Actively looking for ways to help people.

Speaking
80%
Importance

Talking to others to convey information effectively.

Active Listening
78%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness
78%
Importance

Being aware of others' reactions and understanding why they react as they do.

Coordination
75%
Importance

Adjusting actions in relation to others' actions.

Persuasion
75%
Importance

Persuading others to change their minds or behavior.

Reading Comprehension
65%
Importance

Understanding written sentences and paragraphs in work-related documents.

Time Management
65%
Importance

Managing one's own time and the time of others.

Active Learning
63%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Complex Problem Solving
63%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Top 10 Abilities

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
78%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
78%
Importance

The ability to read and understand information and ideas presented in writing.

Near Vision
68%
Importance

The ability to see details at close range (within a few feet of the observer).

Problem Sensitivity
68%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Deductive Reasoning
65%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Information Ordering
65%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Category Flexibility
63%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Top 10 Work Activities

Performing for or Working Directly with the Public
93%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with People Outside the Organization
91%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Identifying Objects, Actions, and Events
88%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Getting Information
87%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Monitoring Processes, Materials, or Surroundings
86%
Importance

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Establishing and Maintaining Interpersonal Relationships
85%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Thinking Creatively
83%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Making Decisions and Solving Problems
82%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Assisting and Caring for Others
72%
Importance

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Documenting/Recording Information
72%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Detailed Work Activities

  • Arrange services or reservations for patrons.
  • Organize recreational activities or events.
  • Resolve customer complaints or problems.
  • Assist individuals with special needs.
  • Sell products or services.
  • Evaluate program effectiveness.
  • Report information to managers or other personnel.
  • Provide attraction or event information to patrons.
  • Administer first aid.
  • Explain regulations, policies, or procedures.
  • Guide patrons on tours.
  • Drive vehicles to transport patrons.
  • Maintain financial or account records.
  • Manage budgets for personal services operations.
  • Monitor availability of equipment or supplies.
  • Demonstrate activity techniques or equipment use.
  • Prepare foods or meals.

Education

Interests

Social
71%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Enterprising
64%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Conventional
59%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Realistic
39%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Investigative
36%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Artistic
35%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Values

Independence
72%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships
72%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement
62%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
46%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
43%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Recognition
39%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.