Meeting, Convention, and Event Planners

Overview

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Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

Yearly Salary

High: $88K
Median: $51K
Low: $29K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
  • Review event bills for accuracy and approve payment.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Maintain records of event aspects, including financial details.
  • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Evaluate and select providers of services according to customer requirements.
  • Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
  • Plan and develop programs, agendas, budgets, and services according to customer requirements.
  • Conduct post-event evaluations to determine how future events could be improved.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
  • Organize registration of event participants.
  • Develop event topics and choose featured speakers.
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
  • Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
  • Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
  • Design and implement efforts to publicize events and promote sponsorships.
  • Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.

Technology Skills

Technology
Example
Hot Technology
Cloud-based data access and sharing software
Google Drive
Customer relationship management CRM software
Microsoft Dynamics
Data base user interface and query software
Microsoft Access
Desktop communications software
ParentSquare
Desktop publishing software
Adobe InDesign
Electronic mail software
Microsoft Outlook
Facilities management software
MeetingMatrix International
Financial analysis software
Delphi Technology
Geographic information system
ESRI ArcGIS software
Graphics or photo imaging software
Trimble SketchUp Pro
Internet browser software
Web browser software
Network conferencing software
LogMeIn GoToWebinar
Office suite software
Microsoft Office software
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Sales and marketing software
Marketo Marketing Automation
Spreadsheet software
Microsoft Excel
Video conferencing software
LogMeIn GoToMeeting
Web page creation and editing software
Facebook
Web platform development software
Hypertext markup language HTML
Word processing software
Google Docs

Tools Used

Tool
Example
Audio and visual presentation and composing equipment
Videoconferencing equipment
Communications Devices and Accessories
Two way radios
Computer Equipment and Accessories
Personal computers

Top 10 Knowledge Required

Customer and Personal Service
87%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
85%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Communications and Media
74%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Administrative
70%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Administration and Management
69%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics
66%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Public Safety and Security
63%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Law and Government
60%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Sales and Marketing
58%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Telecommunications
57%
Importance

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Top 10 Skills

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work-related documents.

Speaking
80%
Importance

Talking to others to convey information effectively.

Coordination
78%
Importance

Adjusting actions in relation to others' actions.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Service Orientation
78%
Importance

Actively looking for ways to help people.

Social Perceptiveness
78%
Importance

Being aware of others' reactions and understanding why they react as they do.

Time Management
75%
Importance

Managing one's own time and the time of others.

Complex Problem Solving
73%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
73%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Top 10 Abilities

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition
80%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Fluency of Ideas
75%
Importance

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Speech Clarity
75%
Importance

The ability to speak clearly so others can understand you.

Inductive Reasoning
73%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Top 10 Work Activities

Organizing, Planning, and Prioritizing Work
93%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Making Decisions and Solving Problems
92%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates
91%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with People Outside the Organization
90%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Working with Computers
89%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing for or Working Directly with the Public
87%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Scheduling Work and Activities
87%
Importance

Scheduling events, programs, and activities, as well as the work of others.

Judging the Qualities of Objects, Services, or People
84%
Importance

Assessing the value, importance, or quality of things or people.

Resolving Conflicts and Negotiating with Others
84%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Establishing and Maintaining Interpersonal Relationships
83%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Detailed Work Activities

  • Correspond with customers to answer questions or resolve complaints.
  • Verify accuracy of records.
  • Authorize financial actions.
  • Organize special events.
  • Confer with personnel to coordinate business operations.
  • Inspect facilities or equipment to ensure specifications are met.
  • Prepare financial documents.
  • Monitor organizational compliance with regulations.
  • Negotiate contracts with clients or service providers.
  • Conduct eligibility or selection interviews.
  • Develop financial or business plans.
  • Train personnel to enhance job skills.
  • Supervise employees.
  • Conduct surveys in organizations.
  • Oversee business processes.
  • Confer with others about financial matters.
  • Update professional knowledge.
  • Create marketing materials.
  • Market products, services, or events.
  • Obtain documentation to authorize activities.

Education

Interests

Enterprising
100%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Conventional
76%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Social
65%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Artistic
35%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Investigative
21%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Realistic
15%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Values

Relationships
91%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
72%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Working Conditions
69%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
48%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.