Demonstrators and Product Promoters

Overview

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Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

Yearly Salary

High: $58K
Median: $32K
Low: $23K

Demand

Career Demand by State Career Demand by State Legend

Core Tasks

  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Sell products being promoted and keep records of sales.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
  • Research or investigate products to be presented to prepare for demonstrations.
  • Suggest specific product purchases to meet customers' needs.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Identify interested and qualified customers to provide them with additional information.
  • Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
  • Transport, assemble, and disassemble materials used in presentations.
  • Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
  • Practice demonstrations to ensure that they will run smoothly.
  • Instruct customers in alteration of products.
  • Prepare or alter presentation contents to target specific audiences.
  • Stock shelves with products.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Provide product information, using lectures, films, charts, or slide shows.
  • Train demonstrators to present a company's products or services.
  • Recommend product or service improvements to employers.
  • Wear costumes or sign boards and walk in public to promote merchandise, services, or events.

Technology Skills

Technology
Example
Hot Technology
Desktop communications software
Eko
Electronic mail software
Microsoft Outlook
Internet browser software
Web browser software
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Video conferencing software
Zoom
Web page creation and editing software
Social media sites
Web platform development software
Hypertext markup language HTML
Word processing software
Microsoft Word

Tools Used

Tool
Example
Computer Equipment and Accessories
Desktop computers
Domestic appliances
Domestic toaster ovens
Institutional food services equipment
Espresso makers
Office machines and their supplies and accessories
Handheld calculators
Photographic or filming or video equipment
Digital cameras

Top 10 Knowledge Required

Customer and Personal Service
81%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
74%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Sales and Marketing
74%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Food Production
66%
Importance

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Public Safety and Security
60%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Psychology
51%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Administrative
50%
Importance

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Communications and Media
49%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Computers and Electronics
49%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management
46%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Top 10 Skills

Active Listening
78%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking
78%
Importance

Talking to others to convey information effectively.

Persuasion
70%
Importance

Persuading others to change their minds or behavior.

Reading Comprehension
65%
Importance

Understanding written sentences and paragraphs in work-related documents.

Service Orientation
65%
Importance

Actively looking for ways to help people.

Complex Problem Solving
60%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Coordination
60%
Importance

Adjusting actions in relation to others' actions.

Critical Thinking
60%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Judgment and Decision Making
60%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
60%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Top 10 Abilities

Oral Comprehension
78%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
78%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity
78%
Importance

The ability to speak clearly so others can understand you.

Speech Recognition
75%
Importance

The ability to identify and understand the speech of another person.

Deductive Reasoning
63%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Near Vision
63%
Importance

The ability to see details at close range (within a few feet of the observer).

Category Flexibility
60%
Importance

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Inductive Reasoning
60%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering
60%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity
60%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Top 10 Work Activities

Performing for or Working Directly with the Public
95%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Selling or Influencing Others
95%
Importance

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Establishing and Maintaining Interpersonal Relationships
83%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with People Outside the Organization
82%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Communicating with Supervisors, Peers, or Subordinates
77%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
72%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Judging the Qualities of Objects, Services, or People
70%
Importance

Assessing the value, importance, or quality of things or people.

Making Decisions and Solving Problems
68%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Thinking Creatively
67%
Importance

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Developing and Building Teams
66%
Importance

Encouraging and building mutual trust, respect, and cooperation among team members.

Detailed Work Activities

  • Distribute promotional literature or samples to customers.
  • Maintain records of sales or other business transactions.
  • Sell products or services.
  • Clean work areas.
  • Explain technical product or service information to customers.
  • Demonstrate products to consumers.
  • Record sales or transactions data.
  • Recommend products or services to customers.
  • Study product information to acquire professional knowledge.
  • Set up merchandise displays.
  • Identify potential customers.
  • Answer customer questions about goods or services.
  • Gather customer or product information to determine customer needs.
  • Advise customers on the use of products or services.
  • Develop content for sales presentations or other materials.
  • Stock products or parts.
  • Deliver promotional presentations to current or prospective customers.
  • Train sales personnel.
  • Model cosmetics, clothing, or accessories.

Education

Interests

Enterprising
76%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Conventional
53%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Realistic
49%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Artistic
47%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Social
46%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Investigative
26%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Values

Relationships
81%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
48%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
43%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Working Conditions
41%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
39%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Support
39%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Colleges

SAGE Scholars Member Schools that offer majors leading to this career.

Belhaven University
Jackson MS
Bentley University
Waltham MA
Manchester University
North Manchester IN
Newman University
Wichita KS
Stetson University
DeLand FL
Stevenson University
Owings Mills MD

Check out the College Search to see the full list of schools with majors for this career.