First-Line Supervisors of Passenger Attendants

Overview

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Job Zone Three: Medium Preparation Needed
Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.

Supervise and coordinate activities of passenger attendants.

Demand

Career Demand by State Career Demand by State Legend

Technology Skills

Technology
Example
Hot Technology
Accounting software
General ledger software
Calendar and scheduling software
Work scheduling software
Data base user interface and query software
Microsoft Access
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
SAP software
Internet browser software
Web browser software
Inventory management software
Inventory management systems
Mobile location based services software
Commercial vehicle operations CVO software
Office suite software
Microsoft Office software
Point of sale POS software
Point of sale POS software
Presentation software
Microsoft PowerPoint
Spreadsheet software
Microsoft Excel
Time accounting software
Timekeeping software
Word processing software
Microsoft Word

Tools Used

Tool
Example
Communications Devices and Accessories
Two way radios
Computer Equipment and Accessories
Desktop computers
Office machines and their supplies and accessories
Photocopying equipment

Detailed Work Activities

  • Prepare operational reports or records.
  • Resolve customer complaints or problems.
  • Determine resource needs.
  • Resolve issues affecting transportation operations.
  • Supervise service workers.
  • Direct material handling or moving activities.
  • Explain regulations, policies, or procedures.
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Inspect facilities.
  • Inspect equipment to ensure proper functioning.
  • Maintain knowledge of business operations.
  • Evaluate employee performance.
  • Maintain professional knowledge or certifications.
  • Support the professional development of others.
  • Recommend personnel decisions or human resources activities.
  • Perform human resources activities.
  • Order materials, supplies, or equipment.
  • Train service staff.

Interests

Enterprising
94%
Importance

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

Conventional
75%
Importance

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Social
59%
Importance

Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Realistic
38%
Importance

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Artistic
15%
Importance

Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Investigative
15%
Importance

Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Colleges

SAGE Scholars Member Schools that offer majors leading to this career.

Andrews University
Berrien Springs MI
Florida Tech
Melbourne FL
Jacksonville University
Jacksonville FL
Lewis University
Romeoville IL
Lynn University
Boca Raton FL
Westminster University
Salt Lake City UT

Check out the College Search to see the full list of schools with majors for this career.