Gambling Cage Workers

Overview
Job Zone Two: Some Preparation Needed
Experience

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education

These occupations usually require a high school diploma.

Job Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Examples

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.

In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

Salary Salary

Salary at 10th Percentile: $21K
Salary at 25th Percentile: $24K
Median Salary: $28K
Salary at 75th Percentile: $33K
Salary at 90th Percentile: $39K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Follow all gaming regulations.

Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.

Maintain cage security.

Record casino exchange transactions, using cash registers.

Maintain confidentiality of customers' transactions.

Count funds and reconcile daily summaries of transactions to balance books.

Cash checks and process credit card advances for patrons.

Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.

Determine cash requirements for windows and order all necessary currency, coins, or chips.

Prepare bank deposits, balancing assigned funds as necessary.

Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.

Provide customers with information about casino operations.

Prepare reports, including assignment of company funds or recording of department revenues.

Supply currency, coins, chips, or gaming checks to other departments as needed.

Perform removal and rotation of cash, coin, or chip inventories as necessary.

Provide assistance in the training and orientation of new cashiers.

Establish new computer accounts.

Technology Skills
Technology
Example
Hot Technology
Office suite software
Microsoft Office
Spreadsheet software
Microsoft Excel
Word processing software
Microsoft Word
Tools Used
Tool
Example
Computer Equipment and Accessories
Desktop computers
Office and desk accessories
Coin sorting setups
Office machines and their supplies and accessories
10-key calculators
Security surveillance and detection
Security alarm systems
Vending machines
Cash advance terminals
Top 10 Knowledge Required
Customer and Personal Service
90%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics
75%
Importance

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language
71%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical
56%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics
56%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Law and Government
54%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Public Safety and Security
52%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Sales and Marketing
49%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Administration and Management
48%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Economics and Accounting
48%
Importance

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Top 10 Skills
Speaking
75%
Importance

Talking to others to convey information effectively.

Mathematics
70%
Importance

Using mathematics to solve problems.

Active Listening
68%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation
63%
Importance

Actively looking for ways to help people.

Social Perceptiveness
63%
Importance

Being aware of others' reactions and understanding why they react as they do.

Critical Thinking
60%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making
60%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
60%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension
60%
Importance

Understanding written sentences and paragraphs in work related documents.

Time Management
60%
Importance

Managing one's own time and the time of others.

Top 10 Abilities
Near Vision
78%
Importance

The ability to see details at close range (within a few feet of the observer).

Number Facility
75%
Importance

The ability to add, subtract, multiply, or divide quickly and correctly.

Oral Comprehension
75%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
75%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity
75%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity
73%
Importance

The ability to speak clearly so others can understand you.

Mathematical Reasoning
70%
Importance

The ability to choose the right mathematical methods or formulas to solve a problem.

Information Ordering
68%
Importance

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Speech Recognition
68%
Importance

The ability to identify and understand the speech of another person.

Deductive Reasoning
63%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Top 10 Work Activities
Performing for or Working Directly with the Public
88%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Supervisors, Peers, or Subordinates
80%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information
77%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information
76%
Importance

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Interacting With Computers
76%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Establishing and Maintaining Interpersonal Relationships
75%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Evaluating Information to Determine Compliance with Standards
74%
Importance

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Making Decisions and Solving Problems
68%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Processing Information
68%
Importance

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events
66%
Importance

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

Monitor organizational compliance with regulations.

Maintain security.

Reconcile records of sales or other financial transactions.

Prepare cash for deposit or disbursement.

Execute sales or other financial transactions.

Order materials, supplies, or equipment.

Verify accuracy of financial or transactional data.

Sell products or services.

Stock supplies or merchandise.

Train personnel.

Explain regulations, policies, or procedures.

Maintain financial or account records.

Prepare research or technical reports.

Enter information into databases or software programs.

Work Context
Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Deal With External Customers

How important is it to work with external customers or the public in this job?

Importance of Being Exact or Accurate

How important is being very exact or highly accurate in performing this job?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Importance of Repeating Same Tasks

How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

Telephone

How often do you have telephone conversations in this job?

Spend Time Standing

How much does this job require standing?

Education
Majors
Major
Casino Operations and Services
Interests
Conventional
100%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising
67%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Realistic
58%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Social
39%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Investigative
19%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Artistic
15%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Top 10 Work Styles
Dependability
92%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity
92%
Importance

Job requires being honest and ethical.

Self Control
88%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Attention to Detail
87%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Cooperation
87%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Adaptability/Flexibility
82%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Stress Tolerance
80%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Concern for Others
79%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Social Orientation
77%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Independence
70%
Importance

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values
Relationships
67%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support
62%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence
43%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement
39%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions
39%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Recognition
29%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.