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Meeting, Convention, and Event Planners

Meeting, Convention, and Event Planners

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

Salary Salary

Salary at 10th Percentile: $29K
Salary at 25th Percentile: $38K
Median Salary: $51K
Salary at 75th Percentile: $67K
Salary at 90th Percentile: $88K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.

Review event bills for accuracy and approve payment.

Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.

Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.

Confer with staff at a chosen event site to coordinate details.

Inspect event facilities to ensure that they conform to customer requirements.

Maintain records of event aspects, including financial details.

Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.

Evaluate and select providers of services according to customer requirements.

Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.

Plan and develop programs, agendas, budgets, and services according to customer requirements.

Conduct post-event evaluations to determine how future events could be improved.

Hire, train, and supervise volunteers and support staff required for events.

Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.

Organize registration of event participants.

Develop event topics and choose featured speakers.

Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.

Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.

Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.

Design and implement efforts to publicize events and promote sponsorships.

Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.

Technology Skills
Technology
Example
Hot Technology
Customer relationship management CRM software
Microsoft Dynamics
Data base user interface and query software
Microsoft Access
Desktop communications software
ParentSquare
Desktop publishing software
Adobe Systems Adobe InDesign
Electronic mail software
Microsoft Outlook
Facilities management software
MeetingMatrix International
Financial analysis software
Delphi Discovery
Graphics or photo imaging software
SmugMug Flickr
Internet browser software
Web browser software
Map creation software
Geographic information system GIS software
Network conferencing software
LogMeIn GoToWebinar
Office suite software
Google Drive
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Sales and marketing software
Marketo Marketing Automation
Spreadsheet software
Microsoft Excel
Video conferencing software
LogMeIn GoToMeeting
Web page creation and editing software
Social media sites
Web platform development software
Hypertext markup language HTML
Word processing software
Microsoft Word
Tools Used
Tool
Example
Audio and visual presentation and composing equipment
Public address PA systems
Communications Devices and Accessories
Two way radios
Computer Equipment and Accessories
Desktop computers
Top 10 Knowledge Required
Customer and Personal Service
87%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
85%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Communications and Media
74%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Clerical
70%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Administration and Management
69%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Computers and Electronics
66%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Public Safety and Security
63%
Importance

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Law and Government
60%
Importance

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Sales and Marketing
58%
Importance

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Telecommunications
57%
Importance

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Top 10 Skills
Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work related documents.

Speaking
80%
Importance

Talking to others to convey information effectively.

Coordination
78%
Importance

Adjusting actions in relation to others' actions.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation
78%
Importance

Actively looking for ways to help people.

Social Perceptiveness
78%
Importance

Being aware of others' reactions and understanding why they react as they do.

Time Management
75%
Importance

Managing one's own time and the time of others.

Complex Problem Solving
73%
Importance

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making
73%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Top 10 Abilities
Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression
80%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition
80%
Importance

The ability to identify and understand the speech of another person.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning
78%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Fluency of Ideas
75%
Importance

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Speech Clarity
75%
Importance

The ability to speak clearly so others can understand you.

Inductive Reasoning
73%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Top 10 Work Activities
Organizing, Planning, and Prioritizing Work
93%
Importance

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Making Decisions and Solving Problems
92%
Importance

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Supervisors, Peers, or Subordinates
91%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with Persons Outside Organization
90%
Importance

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Interacting With Computers
89%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing for or Working Directly with the Public
87%
Importance

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Scheduling Work and Activities
87%
Importance

Scheduling events, programs, and activities, as well as the work of others.

Judging the Qualities of Things, Services, or People
84%
Importance

Assessing the value, importance, or quality of things or people.

Resolving Conflicts and Negotiating with Others
84%
Importance

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Establishing and Maintaining Interpersonal Relationships
83%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Detailed Work Activities

Correspond with customers to answer questions or resolve complaints.

Verify accuracy of records.

Authorize financial actions.

Organize special events.

Confer with personnel to coordinate business operations.

Inspect facilities or equipment to ensure specifications are met.

Prepare financial documents.

Monitor organizational compliance with regulations.

Negotiate contracts with clients or service providers.

Conduct eligibility or selection interviews.

Develop financial or business plans.

Train personnel to enhance job skills.

Supervise employees.

Conduct surveys in organizations.

Oversee business processes.

Confer with others about financial matters.

Update professional knowledge.

Create marketing materials.

Market products, services, or events.

Obtain documentation to authorize activities.

Work Context
Telephone

How often do you have telephone conversations in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Electronic Mail

How often do you use electronic mail in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Deal With External Customers

How important is it to work with external customers or the public in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Coordinate or Lead Others

How important is it to coordinate or lead others in accomplishing work activities in this job?

Time Pressure

How often does this job require the worker to meet strict deadlines?

Education
Majors
Major
Housing and Human Environments
Hospitality Administration/Management
Interests
Enterprising
100%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional
72%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social
62%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Artistic
34%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Realistic
24%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Investigative
19%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Top 10 Work Styles
Attention to Detail
98%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Dependability
98%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Stress Tolerance
96%
Importance

Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability/Flexibility
95%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Cooperation
95%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Self Control
93%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Integrity
89%
Importance

Job requires being honest and ethical.

Social Orientation
88%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Initiative
87%
Importance

Job requires a willingness to take on responsibilities and challenges.

Concern for Others
85%
Importance

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Work Values
Relationships
91%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement
72%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Recognition
72%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Working Conditions
69%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support
48%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.