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Human Resources Managers
Overview
Salary
Demand
Core Tasks
Technology Skills
Tools Used
Top 10 Knowledge Required
Top 10 Skills
Top 10 Abilities
Top 10 Work Activities
Detailed Work Activities
Work Context
Education
Majors
Interests
Top 10 Work Styles
Work Values
Related Careers
Overview
Job Zone Four: Considerable Preparation Needed
Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
Plan, direct, or coordinate human resources activities and staff of an organization.
Salary Salary
Salary at 10th Percentile: $71K
Salary at 25th Percentile: $91K
Median Salary: $121K
Salary at 75th Percentile: $162K
Salary at 90th Percentile: $208K
Demand
Core Tasks
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Represent organization at personnel-related hearings and investigations.
Identify staff vacancies and recruit, interview, and select applicants.
Negotiate bargaining agreements and help interpret labor contracts.
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
Prepare personnel forecast to project employment needs.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
Investigate and report on industrial accidents for insurance carriers.
Administer compensation, benefits, and performance management systems, and safety and recreation programs.
Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
Allocate human resources, ensuring appropriate matches between personnel.
Oversee the evaluation, classification, and rating of occupations and job positions.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Analyze training needs to design employee development, language training, and health and safety programs.
Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Prepare and follow budgets for personnel operations.
Conduct exit interviews to identify reasons for employee termination.
Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
Develop, administer, and evaluate applicant tests.
Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
Provide terminated employees with outplacement or relocation assistance.
Technology Skills
Technology
Example
Hot Technology
Tools Used
Tool
Example
Top 10 Knowledge Required
Personnel and Human Resources
99%
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administration and Management
92%
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
85%
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
82%
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Education and Training
80%
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
78%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology
66%
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Clerical
60%
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Mathematics
60%
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Communications and Media
57%
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Top 10 Skills
Active Listening
83%
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources
83%
Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking
83%
Talking to others to convey information effectively.
Judgment and Decision Making
80%
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension
80%
Understanding written sentences and paragraphs in work related documents.
Complex Problem Solving
78%
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination
78%
Adjusting actions in relation to others' actions.
Negotiation
78%
Bringing others together and trying to reconcile differences.
Social Perceptiveness
78%
Being aware of others' reactions and understanding why they react as they do.
Writing
78%
Communicating effectively in writing as appropriate for the needs of the audience.
Top 10 Abilities
Oral Comprehension
85%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
85%
The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
83%
The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
80%
The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity
80%
The ability to speak clearly so others can understand you.
Speech Recognition
80%
The ability to identify and understand the speech of another person.
Written Expression
80%
The ability to communicate information and ideas in writing so others will understand.
Inductive Reasoning
78%
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity
78%
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Near Vision
75%
The ability to see details at close range (within a few feet of the observer).
Top 10 Work Activities
Communicating with Supervisors, Peers, or Subordinates
97%
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Establishing and Maintaining Interpersonal Relationships
95%
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Resolving Conflicts and Negotiating with Others
95%
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Staffing Organizational Units
95%
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Getting Information
90%
Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems
90%
Analyzing information and evaluating results to choose the best solution and solve problems.
Evaluating Information to Determine Compliance with Standards
89%
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Provide Consultation and Advice to Others
89%
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Updating and Using Relevant Knowledge
89%
Keeping up-to-date technically and applying new knowledge to your job.
Developing and Building Teams
87%
Encouraging and building mutual trust, respect, and cooperation among team members.
Detailed Work Activities
Liaise between departments or other groups to improve function or communication.
Recommend organizational process or policy changes.
Advise others on legal or regulatory compliance matters.
Analyze data to inform operational decisions or activities.
Administer compensation or benefits programs.
Manage human resources activities.
Hire personnel.
Represent the organization in external relations.
Negotiate labor disputes.
Interview employees, customers, or others to collect information.
Recruit personnel.
Supervise employees.
Estimate labor requirements.
Communicate organizational policies and procedures.
Investigate industrial or transportation accidents.
Prepare reports related to compliance matters.
Analyze data to inform personnel decisions.
Conduct employee training programs.
Maintain knowledge of current developments in area of expertise.
Compile operational data.
Maintain personnel records.
Prepare operational budgets.
Coordinate special events or programs.
Negotiate sales or lease agreements for products or services.
Advise others on career or personal development.
Work Context
Electronic Mail
How often do you use electronic mail in this job?
Telephone
How often do you have telephone conversations in this job?
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Sitting
How much does this job require sitting?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Impact of Decisions on Co-workers or Company Results
What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
Education
Majors
Major
Interests
Enterprising
100%
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
81%
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional
72%
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Artistic
34%
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative
34%
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic
19%
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Top 10 Work Styles
Integrity
98%
Job requires being honest and ethical.
Self Control
95%
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Leadership
93%
Job requires a willingness to lead, take charge, and offer opinions and direction.
Dependability
92%
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation
91%
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative
91%
Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance
90%
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Concern for Others
88%
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Persistence
88%
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
87%
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Work Values
Relationships
86%
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Recognition
81%
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Achievement
77%
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
77%
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
72%
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
62%
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
