Training and Development Managers

Overview
Job Zone Four: Considerable Preparation Needed
Experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Education

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training

Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples

Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.

Plan, direct, or coordinate the training and development activities and staff of an organization.

Salary Salary

Salary at 10th Percentile: $66K
Salary at 25th Percentile: $86K
Median Salary: $115K
Salary at 75th Percentile: $155K
Salary at 90th Percentile: $200K

Demand
Career Demand by State Career Demand by State Legend
Core Tasks

Analyze training needs to develop new training programs or modify and improve existing programs.

Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.

Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.

Prepare training budget for department or organization.

Develop and organize training manuals, multimedia visual aids, and other educational materials.

Review and evaluate training and apprenticeship programs for compliance with government standards.

Develop testing and evaluation procedures.

Train instructors and supervisors in techniques and skills for training and dealing with employees.

Conduct orientation sessions and arrange on-the-job training for new hires.

Conduct or arrange for ongoing technical training and personal development classes for staff members.

Coordinate established courses with technical and professional courses provided by community schools and designate training procedures.

Technology Skills
Technology
Example
Hot Technology
Computer based training software
Ziiva Prosperity LMS
Customer relationship management CRM software
Blackbaud The Raiser's Edge
Data base management system software
Apache Cassandra
Data base user interface and query software
Blackboard software
Desktop publishing software
Microsoft Publisher
Development environment software
Microsoft Visual Basic
Document management software
Adobe Systems Adobe Acrobat
Electronic mail software
Microsoft Outlook
Enterprise resource planning ERP software
Oracle PeopleSoft
Graphics or photo imaging software
Adobe Systems Adobe Photoshop
Internet browser software
Web browser software
Medical software
Epic Systems
Office suite software
Microsoft Office
Presentation software
Microsoft PowerPoint
Project management software
Microsoft Project
Spreadsheet software
Microsoft Excel
Video conferencing software
Cisco Systems WebEx
Web page creation and editing software
Microsoft FrontPage
Web platform development software
JavaScript
Word processing software
Microsoft Word
Tools Used
Tool
Example
Audio and visual presentation and composing equipment
Liquid crystal display LCD video projectors
Components for information technology or broadcasting or telecommunications
Universal serial bus USB flash drives
Computer Equipment and Accessories
Desktop computers
Consumer electronics
MP3 players
Top 10 Knowledge Required
Education and Training
97%
Importance

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language
87%
Importance

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management
80%
Importance

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service
80%
Importance

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources
74%
Importance

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology
69%
Importance

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Communications and Media
68%
Importance

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Computers and Electronics
65%
Importance

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Clerical
61%
Importance

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Sociology and Anthropology
60%
Importance

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Top 10 Skills
Learning Strategies
88%
Importance

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Instructing
83%
Importance

Teaching others how to do something.

Active Listening
80%
Importance

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination
80%
Importance

Adjusting actions in relation to others' actions.

Reading Comprehension
80%
Importance

Understanding written sentences and paragraphs in work related documents.

Speaking
80%
Importance

Talking to others to convey information effectively.

Active Learning
78%
Importance

Understanding the implications of new information for both current and future problem-solving and decision-making.

Critical Thinking
78%
Importance

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making
78%
Importance

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring
78%
Importance

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Top 10 Abilities
Oral Expression
83%
Importance

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning
80%
Importance

The ability to apply general rules to specific problems to produce answers that make sense.

Fluency of Ideas
80%
Importance

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Oral Comprehension
80%
Importance

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity
80%
Importance

The ability to speak clearly so others can understand you.

Written Comprehension
80%
Importance

The ability to read and understand information and ideas presented in writing.

Written Expression
80%
Importance

The ability to communicate information and ideas in writing so others will understand.

Inductive Reasoning
78%
Importance

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Originality
78%
Importance

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Problem Sensitivity
78%
Importance

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Top 10 Work Activities
Training and Teaching Others
97%
Importance

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Communicating with Supervisors, Peers, or Subordinates
96%
Importance

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships
96%
Importance

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Information
92%
Importance

Observing, receiving, and otherwise obtaining information from all relevant sources.

Coaching and Developing Others
91%
Importance

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Guiding, Directing, and Motivating Subordinates
87%
Importance

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Developing and Building Teams
86%
Importance

Encouraging and building mutual trust, respect, and cooperation among team members.

Interacting With Computers
86%
Importance

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Updating and Using Relevant Knowledge
85%
Importance

Keeping up-to-date technically and applying new knowledge to your job.

Interpreting the Meaning of Information for Others
84%
Importance

Translating or explaining what information means and how it can be used.

Detailed Work Activities

Conduct opinion surveys or needs assessments.

Evaluate program effectiveness.

Evaluate training programs, instructors, or materials.

Evaluate employee performance.

Conduct employee training programs.

Manage human resources activities.

Prepare operational budgets.

Confer with organizational members to accomplish work activities.

Develop procedures to evaluate organizational activities.

Determine operational compliance with regulations or standards.

Coordinate special events or programs.

Work Context
Electronic Mail

How often do you use electronic mail in this job?

Indoors, Environmentally Controlled

How often does this job require working indoors in environmentally controlled conditions?

Telephone

How often do you have telephone conversations in this job?

Contact With Others

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Face-to-Face Discussions

How often do you have to have face-to-face discussions with individuals or teams in this job?

Work With Work Group or Team

How important is it to work with others in a group or team in this job?

Impact of Decisions on Co-workers or Company Results

What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

Structured versus Unstructured Work

To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Frequency of Decision Making

How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Coordinate or Lead Others

How important is it to coordinate or lead others in accomplishing work activities in this job?

Education
Majors
Major
Organizational Communication, General
Adult and Continuing Education Administration
Learning Sciences
Industrial and Organizational Psychology
Business Administration and Management, General
Organizational Leadership
Human Resources Management/Personnel Administration, General
Organizational Behavior Studies
Executive/Career Coaching
Interests
Enterprising
100%
Importance

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social
86%
Importance

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Conventional
58%
Importance

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Artistic
53%
Importance

Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Investigative
29%
Importance

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Realistic
19%
Importance

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Top 10 Work Styles
Integrity
94%
Importance

Job requires being honest and ethical.

Leadership
93%
Importance

Job requires a willingness to lead, take charge, and offer opinions and direction.

Dependability
92%
Importance

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Initiative
92%
Importance

Job requires a willingness to take on responsibilities and challenges.

Adaptability/Flexibility
91%
Importance

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Self Control
89%
Importance

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Cooperation
88%
Importance

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Achievement/Effort
85%
Importance

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Attention to Detail
84%
Importance

Job requires being careful about detail and thorough in completing work tasks.

Social Orientation
84%
Importance

Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values
Relationships
86%
Importance

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions
81%
Importance

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement
77%
Importance

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Independence
77%
Importance

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Recognition
72%
Importance

Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Support
58%
Importance

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.